Operations Manager- Hotel Guest Services

Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. You just "drive in and drive out." We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking and aiming to power checkout-free experiences anywhere you go to make everyday living, working, and playing remarkable.

Position : Operations Manager - Hotel Guest Services

Location : Wyndham Orlando

Responsibilities

• Deliver on our Promise by ensuring every moment matters for clients, resolving client requests and concerns efficiently, and communicating proactively on how to improve operations.
• Hire, develop, train, and supervise a diverse team. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.
• Ensure proper parking, security, and cash control procedures are followed.
• Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation\'s budget.
• Identify procurement and vendor service needs of the location.
• Perform general accounting duties such as accounts payable, payroll, and petty cash.
• Monitor facility maintenance for cleanliness standards.
• Monitor and review all damage claims; recommend and implement plans to improve safety of operations and prevent recurrence of similar claims.
• Implement all policies and procedures to ensure compliance with OSHA laws.

Qualifications

License Requirement

Must possess a valid state-issued driver's license with a current address and acceptable driving record.

SP+ is an equal opportunity employer committed to recruit, hire, train, and promote in all job classifications without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or exercising their EEO rights.

Right to Work Poster

SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate candidacy for employment or promotion. AEDTs assist in assessing a candidate's application relative to the required job qualifications and responsibilities. Data may be retained for use in the tool and, if hired, may become part of employee records.

If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.

Location

US-FL-ORLANDO

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Facilities Services

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