Job Description
Job Description
JOB POSITION : SERVER
SUMMARY : Responsible for coordinating entire station and communicating his / her needs with the hosts / hostesses, bussers, and cooks to provide guests with quality service. Serves the customers from the initial greeting at the table to the final “Thank you, good-bye” by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Works in cooperation with :
QUALIFICATIONS REQUIREMENTS :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and / or EXPERIENCE :
Minimum of two years of high school education; or up to one year related experience or training; or equivalent combination of education and experience.
LANGUAGE SKILLS :
Must be able to read, write, and speak English. Able to effectively communicate with customers or other employees in a one-on-one or small group situation.
MATHEMATICAL SKILLS :
Must be able to perform simple mathematical calculations, such as, addition, subtraction, multiplication, and division using whole mumbers, common fractions, decimals, and percents. (A calculator may be used.) Ability to count back money when giving change.
REASONING ABILITY :
Ability to apply common sense in carrying out instructions given by a manager, customer, or another employee. Ability to handle problems of a repetitive nature which have variable solutions, such as, customer requests for special service or customer complaints.
PHYSICAL DEMANDS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly(up to the entire shift) required to :
The employee is frequently required to :
WORK ENVIRONMENT :
Employees must be able to work effectively in a fast paced and busy environment. The noise level in the restaurant is usually moderate and occasionally loud. The work space in the service area may be limited. Employees must be comfortable working in congested areas as servers and bussers move past each other in the kitchen and server aisle.
EMPLOYEE BENEFITS :
Server • Chicago, IL, US