EAHCC, ER Veterinary Technician Shift Lead

ER Veterinary Technician Shift Lead Are you an experienced ER Veterinary Technician with a passion for mentorship and leadership?

Join our dynamic team at Emergency Animal Hospital of Collin County, located in Plano, TX as a Veterinary Technician Shift Lead and help deliver remarkable care to pets while guiding and supporting a talented group of Veterinary Technicians.

Position Overview:

• As the Veterinary Technician Shift Lead , you will play a critical role in overseeing our team of Veterinary Technicians.
• You will lead by example, facilitating effective communication, coaching, and professional development within your team.
• Additionally, you will remain hands-on, delivering high-quality patient care while driving continuous improvement initiatives.
• Mentor and coach your team to foster strong performance, high productivity, and the consistent delivery of exceptional medical care.
• Maintain expert-level proficiency in veterinary technician skills, working alongside your team to provide hands-on, high-quality patient care.
• Build and strengthen collaborative relationships with hospital leadership, facilitating clear and efficient communication of policies, standards, and performance goals.
• Lead process improvement initiatives to drive service excellence and streamline operational efficiency.
• Actively support team members in anticipating and addressing client and patient needs , especially during challenging or escalated situations, ensuring a positive experience for all.
• Coordinate the daily workflow and task assignments for Veterinary Technicians and Assistants to ensure the hospital is staffed effectively and operates efficiently Provide constructive performance feedback and assist in creating improvement plans, schedules, and recruitment strategies to help Veterinary Technicians reach their full potential.

Compensation:

• $28-$32 hourly, based on experience Anticipated Schedule: Full Time Thursday/Friday/Saturday 5am- 6pm About You: You are a confident and highly skilled Veterinary Technician with proven supervisory experience, dedicated to delivering exceptional client service and top-notch patient care. (Previous Technician Lead experience is strongly preferred.) Outstanding interpersonal skills allow you to communicate clearly and effectively across all levels, from clients to doctors and hospital staff.
• You recognize the value of fostering a positive, respectful, and uplifting hospital culture and work to ensure its continued success.
• Your exceptional time management and organizational skills , paired with a keen attention to detail, enable you to juggle multiple priorities seamlessly.
• You demonstrate unwavering integrity, confidentiality, and high ethical standards in everything you do.
• With strong problem-solving and analytical thinking abilities, you contribute to improving hospital operations and ensuring smooth workflows.
• You are dedicated to continuous growth, not only for yourself but for your team, through ongoing education and skill development.

Benefits Include:

• 401(k) with matching Health, Dental, and Vision insurance Health Savings Account (HSA) / Flexible Spending Account (FSA) Life and Disability insurance Paid Time Off (PTO) and Holidays Employee Assistance Program and Discounts (including Pet Discount) Professional development and tuition assistance Uniform stipend Retirement plan Why EAHCC?
• At Emergency Animal Hospital of Collin County (EAHCC), we’re building a team of experienced professionals who are passionate about patient care and excited to foster a culture of teamwork, kindness, trust, and fun.
• We believe in valuing each person as an individual, utilizing the unique experiences and knowledge they bring to the table.
• Our team is always prepared to handle emergencies, with no appointments necessary.
• We operate on a first-come, first-serve basis, prioritizing patients with the most severe or life-threatening conditions through a thorough triage process.
• Our skilled veterinary team ensures that all dogs and cats, regardless of breed or size, receive top-notch care, from diagnostics to life-saving surgeries.