Field Service Technician
R CUBE CREATIVE CONSULTING INCQuincy, MA, United States2 days ago
Job type
- Full-time
Job description3+ years in IT helpdesk or similar technical support roles. Prior MSP (Managed Service Provider) experience is a strong plus. Proficiency in Windows & macOS , Intune , Kandji , Azure , and AWS . Knowledge of Identity Access Management ; scripting in Python or PowerShell is a plus. Experience in Life Sciences environments preferred. Excellent communication , independence , and customer-first mindset . Must be open to traveling to client sites ; role reports to Quincy Marina Bay office .
High Priority & Hot Requirement – Field Service Technician.
Type : Full-time | Salary : $75K per annum + Benefits
Location : Quincy, MA area (Provide onsite IT support (2–3 days / week) across client offices in the Quincy area.)
We are seeking an experienced Field Service Technician to join our client Versetal . As a key member of the IT support team, you’ll be the face of technology for clients , providing both onsite and remote support to ensure smooth IT operations.
Key Responsibilities :
- Manage workstation setups , onboarding, and laptop imaging (Windows via Intune , Apple via Kandji ).
- Troubleshoot Level 1 & 2 helpdesk tickets , manage A / V rooms, Wi-Fi, printers, and phone systems .
- Deliver VIP / executive-level support with professionalism and urgency.
- Support Windows 11 upgrades and rollouts .
- Collaborate closely with the Helpdesk Manager / Lead to ensure seamless client support.
Required Skills & Experience :
Regards
Rohit
737 304 7465
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Field Service Technician • Quincy, MA, United States
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