Director Senior Managing Consultant Services Business Development Retail Commerce

Overview

Director / Senior Managing Consultant, Services Business Development - Retail & Commerce

Mastercard Services encompasses Mastercard's offerings beyond the transaction. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business pain points. By harnessing the power of real-time, anonymized and aggregated transaction data, powerful software platforms and deep expertise, we empower customers to unlock a holistic view of consumer behavior, distill actionable insights and make more data-driven decisions. With offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable customers to solve business problems end to end.

As a member of our Core Accounts Services Business Development team, you will be at the frontline of generating excitement and demand for Retail, Travel, or Restaurant clients. We value individuals who possess consultative sales experience, exceptional analytical and problem-solving skills, comfort in navigating complex sales processes and the ability to form and manage successful lasting client relationships.

As Senior Managing Consultant, you will be instrumental in driving the growth of Mastercard’s Services portfolio. You will manage several strategic client relationships, initiate contact with potential new customers to generate and qualify leads, and promote Mastercard’s Services products and solutions to drive sales across our services solution set : Consumer Acquisition & Engagement, Business & Market Intelligence, Open Finance and Security Solutions.

Responsibilities

Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.

Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads.

Have a customer-first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies.

Take ownership of the sales process, from prospecting to executing complex contracts, ensuring seamless and efficient sales cycles while driving urgency with clients.

Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.

Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience.

Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements.

Support project / customer success teams in problem-solving efforts and structuring project workplans.

Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations.

Coach and provide valuable feedback to team members, fostering their professional growth.

Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization.

Qualifications

Demonstrated excellence and career development in a B2B sales role.

Experience selling across Retail, Restaurant or Travel sectors, including enterprise and mid-market clients.

Expertise in selling services and insights across industries, bringing key contacts to the conversation, driving new relationships, and managing the end-to-end sales.

Proven self-starter with record of success in team-oriented environment.

B2B Sales experience preferably in data / analytics / insights, loyalty or professional services.

Demonstrated experience in selling solutions to c-level clients.

Exceptional relationship management skills, fostering long-term partnerships with clients.

Strong communication and persuasion skills, both written and oral.

Strong analytical and problem-solving skills, enabling you to tackle complex challenges.

Experience managing projects and teams, showcasing your leadership abilities.

Technical fluency, comfortably navigating technology solutions and confidently discussing industry trends.

Proven attitude for developing an understanding of complex technical products.

Ability to influence internal and external stakeholders across markets and divisions.

High level of energy, drive, enthusiasm, initiative, and commitment.

Outstanding multitasking abilities in a fast-paced, deadline-driven environment.

Bachelor degree in Business Administration (BBA), Commerce (B.Com), Economics, Finance, Marketing, Management, Systems Engineering or related field. An MBA or relevant post-graduate degree is preferred.

National Salary Range (Applies Regardless of Location) : $164,000-$262,000

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

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