Job Title : OSAS Testing Services Coordinator
Location : 100% Onsite - Los Angeles, CA 90089
Schedule : Fixed, 8 : 30am–5pm (37.5 hrs / week, 30-min lunch), some coverage during finals includes one Saturday with extended hours
Duration : 3 months (possibility of an extension)
Start Date : November 3rd or 10th
Parking : Candidates are responsible for paying for parking on their own expenses :
Education : Bachelor's degree required (non-negotiable)
Key Duties & Responsibilities :
- Serve as first point of contact for testing-related questions and accommodations
- Maintain and update confidential student records (AIM database; FERPA compliance)
- Respond to inquiries via phone, email, and in-person; refer as appropriate
- Facilitate test check-in / check-out, preparation, and monitor exams
- General clerical tasks : copying, scanning, filing, records management
- Provide coverage for reception and front desk, including staff absences
- Assist with projects such as notetaking services and Alt Text conversion
- Maintain office equipment, supplies, security, and cleanliness
- Collaborate with diverse university populations and adapt to varied team duties
Essential Skills :
Bachelor's degree requiredProficiency in Microsoft Office Suite, email (Outlook), and basic / intermediate technology skillsAbility to learn the AIM database for student recordsStrong customer service, organizational, communication, and problem-solving skillsAbility to prioritize, handle high traffic, and remain productive under pressureComfort working with students with visible / invisible disabilities in a fast-paced environmentPreferred Experience :
Experience in higher education settings, especially student affairs, disability services, or testing centersFamiliarity with ADA compliance and accessibility servicesAdministrative / customer service background managing confidential records and complex schedulingExperience supporting students with disabilitiesIdeal Candidates :
Those with higher education experience, particularly in student services / affairsCandidates who excel in multitasking, communication, and collaborationTech-savvy individuals comfortable with office software and databasesApplicants passionate about inclusivity, support, and working in adaptive team settings