Sales EngineerRemote Atlanta, Georgia, United States

Sales Engineer

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.

We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges in claims sounds exciting, we can't wait to meet you.

About The Role

In this role, you are responsible for coordinating and leading the comprehensive onboarding process for our Carrier and MGA customers. This includes working across internal and external stakeholder teams to ensure the successful integration of our customers onto the Reserv platform. A high degree of organizational, communication and leadership skills are critical to be successful in this role. Equally important in this role is developing strong relationships with our customers. Onboarding Specialists focus on understanding our customers' needs and expectations and they work relentlessly to capture these in the onboarding experience.

Who You Are

• Energized. Effective leaders are energized and highly motivated by growth and scale.
• Articulate. Excellent oral and written communication skills are essential in leading complex integrations across multiple stakeholders.
• Organized. Capturing, documenting and relaying critical data points is something good leaders are always focused on. Effective leaders are able to capture and distill the ambiguous to their stakeholders in order to accomplish objectives.
• Accountable. Leaders set clear expectations, take responsibility for their actions, work relentlessly to operate with integrity and take ownership for their outputs.
• Influential. Competing against the multitude of priorities across stakeholder groups is a complicated dynamic and requires the ability to influence without authority.
• Innovative. You challenge existing assumptions and find ways of leveraging technology to elevate the quality, reliability and speed of outputs.
• Curious. Leaders are constantly looking for ways to broaden their perspective and develop new skills. Effective leaders are driven by the possibility of having a more complete understanding of their environment.

What We Need

We need you to do all the things typical to the role :

Requirements

Benefits

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!