Talent.com
Administrative Assistant - Behavioral Health

Administrative Assistant - Behavioral Health

Families Together of Orange County Community Health CenterTustin, CA, US
6 hours ago
Job type
  • Full-time
Job description

Overview

Job Title : Administrative Assistant - Behavioral Health

Salary : $22-$24 per hour

Location : Tustin, CA

Openings : 1

Position Purpose

The Behavioral Health Back Office Assistant is responsible for performing a variety of clerical functions to ensure an efficient operation of the office and to enhance patient experience. This role handles patient check-in, patient check-out, insurance eligibility, referrals, and other related back office duties.

Core Duties and Responsibilities

  • Manage internal and external referrals and ensure timely response and connection to services
  • Assist in the management of the behavioral health waitlist by outreaching to patients, scheduling intakes as appropriate, and providing weekly updates to manager
  • Support the eligibility specialist by gathering updated patient demographic information and by collecting and verifying patient insurance
  • Assist in determining patient copays and collecting copays
  • Assist with coordination of transportation for patients
  • Carry out administrative duties such as scheduling appointments, confirming appointments, and coordinating resource referrals
  • Provide administrative support to psychiatrist, including scheduling follow-up appointments and providing referrals to patients
  • Confirm all behavioral health appointments and follow up with missed appointments, no shows, and cancellations
  • Assist with overseeing provider schedules to ensure maximum productivity
  • Secure patient information and maintain patient confidentiality by completing and safeguarding medical records and other patient health information
  • Maintain safe, secure, and healthy work environment by following agency standards and procedures and by complying with legal regulations
  • Represent the organization in a professional manner
  • Perform other related duties, as assigned

Note : This job description does not state or imply that these are the only duties to be performed. The employee may be required to follow additional instructions and perform other duties within scope as assigned by the supervisor.

Education, Qualifications, And Experience

  • Understanding of clerical and back office administrative procedures
  • Basic knowledge of medical insurance plans (i.e. Medi-Cal, Medi-Care, and commercial plans)
  • Excellent written and verbal communication skills
  • Excellent organizational and time management skills
  • Critical thinking and problem solving abilities
  • Basic conflict resolution skills
  • Excellent customer service skills
  • Proficient in Microsoft Office, Teams, Excel or similar software
  • Bilingual English / Spanish required
  • High school diploma or equivalent required
  • Associate's degree or vocational training preferred
  • 3 years' experience in medical office setting
  • Experience working in a community mental health clinic preferred
  • Work Schedule

  • FTOC is an in-person organization first, and foremost. Employees are expected to be on-site for their scheduled shifts.
  • Hours of operation are Monday to Friday 9 : 00 AM - 6 : 00 PM.
  • Alternate schedule : either Monday, Wednesday, and Friday (8 : 30 AM - 5 : 30 PM) or Tuesday and Thursday (8 : 30 AM - 5 : 30 PM).
  • Holidays and weekends may be required depending on department needs.
  • Overtime may occur due to organizational, staffing, community, and patient needs.
  • Families Together of Orange County (FTOC) is proud to be an equal opportunity employer. FTOC does not discriminate based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Administrative
  • Industries

  • Hospitals and Health Care
  • Referrals increase your chances of interviewing at Families Together of Orange County Community Health Center by 2x

    We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    J-18808-Ljbffr

    Create a job alert for this search

    Administrative Assistant • Tustin, CA, US

    Related jobs
    • Promoted
    Behavioral Health Care Coordinator (Bilingual)

    Behavioral Health Care Coordinator (Bilingual)

    Kaiser PermanentePasadena, CA, United States
    Full-time
    Under the general direction of the Manager, Assistant Manager, Clinical Program Manager or other manager / supervisor in KP behavioral health department (e. Behavioral Health Care Coordinator will pro...Show moreLast updated: 1 day ago
    • Promoted
    Assistant Administrative Analyst - Population Health - FT Days

    Assistant Administrative Analyst - Population Health - FT Days

    University of California - Irvine HealthOrange, California, United States
    Full-time
    University of California, Irvine, and the only academic health system based in Orange County.UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Ora...Show moreLast updated: 3 days ago
    • Promoted
    Programs Supervisor (non-profit, grant funded)

    Programs Supervisor (non-profit, grant funded)

    The Happier Life ProjectLake Elsinore, CA, US
    Full-time
    Reports to : Director of Operations & Programs.Location : On-site Various Program Locations.Schedule : Full-Time (Hours Vary). Compensation : $32 / hour - $35 / hour.The Programs Supervisor provides day...Show moreLast updated: 30+ days ago
    • Promoted
    Medical Assistant

    Medical Assistant

    Insight Global HealthcareRedlands, CA, US
    Full-time
    Optum is seeking a dedicated Medical Assistant to support their internal medicine / family practice clinic in Redlands, CA. This role will work closely with an Internal Medicine / Family Practice physic...Show moreLast updated: 30+ days ago
    • Promoted
    Medical Assistant - Behavioral Health

    Medical Assistant - Behavioral Health

    Neighborhood HealthcareCorona, CA, US
    Full-time
    Community health is about more than just vaccines and checkups.It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision : a community where...Show moreLast updated: 30+ days ago
    • Promoted
    Local Contract Pathology Assistant

    Local Contract Pathology Assistant

    Apidel TechnologiesMonrovia, CA, US
    Permanent
    Apidel Technologies is seeking a local contract Pathology Assistant for a local contract job in Monrovia, California.Job Description & Requirements. Position : Certified Pathology Assistant.Durat...Show moreLast updated: 2 days ago
    • Promoted
    Medical Assistant

    Medical Assistant

    MediQuest StaffingPomona, CA, US
    Full-time
    A well-established medical practice in Orange County is seeking a skilled Back Office Medical Assistant to support its busy medical team. In this role, you'll be responsible for rooming patients...Show moreLast updated: 30+ days ago
    • Promoted
    Medical Assistant Supervisor- Family Medicine- Temp

    Medical Assistant Supervisor- Family Medicine- Temp

    TrueCareOceanside, CA, United States
    Full-time
    TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare ac...Show moreLast updated: 30+ days ago
    • Promoted
    Behavioral Health Care Manager, Licensed (Contract)

    Behavioral Health Care Manager, Licensed (Contract)

    IEHPRancho Cucamonga, CA, US
    Full-time
    This position is a temporary role facilitated through one of our contracted agencies and is not a direct employment opportunity with IEHP. The contracted agency offers an assignment length of up to ...Show moreLast updated: 8 days ago
    • Promoted
    Administrative Assistant - Behavioral Health

    Administrative Assistant - Behavioral Health

    Families Together of Orange CountyTustin, CA, US
    Full-time
    Job Title : Administrative Assistant - Behavioral Health.Position Purpose : The Behavioral Health Back Office Assistant is responsible for performing a variety of clerical functions to ensure an effic...Show moreLast updated: 30+ days ago
    • Promoted
    Behavioral Health Technician

    Behavioral Health Technician

    Ocean Hills Recovery LLCDana Point, CA, US
    Full-time
    Facilitates the client's initial BAM survey within 24 hours of admission.Reviews intake and consent forms with new clients and collects signatures within 24 hours of admission.Conducts initial sear...Show moreLast updated: 30+ days ago
    • Promoted
    Therapeutic Behavioral Services Coaches, Vista and Temecula

    Therapeutic Behavioral Services Coaches, Vista and Temecula

    New Haven YouthVista, CA, United States
    Full-time
    Under supervisory direction consistent with New Haven policies, practices, and guidelines and in coordination with the referring countys identified goals, the Behavioral Coach is responsible for de...Show moreLast updated: 30+ days ago
    • Promoted
    Medical Assistant - Family Medicine (VW)

    Medical Assistant - Family Medicine (VW)

    TrueCareOceanside, CA, United States
    Full-time
    TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare ac...Show moreLast updated: 2 days ago
    • Promoted
    Administrative Assistant

    Administrative Assistant

    Ultimate StaffingCosta Mesa, CA, US
    Full-time
    Ultimate Staffing is actively seeking an experienced Administrative Assistant to join their client's dynamic team in California. This role requires an organized and detail-oriented individual ca...Show moreLast updated: 30+ days ago
    • Promoted
    Medical Assistant - Quick Care (VW)

    Medical Assistant - Quick Care (VW)

    TrueCareOceanside, CA, United States
    Full-time
    TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare ac...Show moreLast updated: 10 days ago
    • Promoted
    Local Contract Pathology Assistant - $40-45 per hour

    Local Contract Pathology Assistant - $40-45 per hour

    Apidel TechnologiesMonrovia, CA, United States
    Full-time +1
    Apidel Technologies is seeking a local contract Pathology Assistant for a local contract job in Monrovia, California.Job Description & Requirements. Position : Certified Pathology Assistant.Duration...Show moreLast updated: 2 days ago
    • Promoted
    Bilingual BCBA ($10,000 Bonus, Flexibility)

    Bilingual BCBA ($10,000 Bonus, Flexibility)

    ABS KidsMenifee, CA, United States
    Full-time
    Discover Your WOW Moment as a BCBA with ABS Kids.Ready to make a big impact with the flexibility youve been looking for?. Join a company founded and led by BCBAs-where your voice matters, your exper...Show moreLast updated: 30+ days ago
    • Promoted
    Internal Medicine Physician (Mission Heritage Medical Group)

    Internal Medicine Physician (Mission Heritage Medical Group)

    ProvidenceSan Clemente, US
    Full-time
    Mission Heritage Medical Group is seeking an Internal Medicine physician to join their esteemed clinic located in San Clemente, California. The clinic prides itself on a collaborative, team-based ap...Show moreLast updated: 16 days ago
    • Promoted
    Medical Assistant

    Medical Assistant

    Insight GlobalRedlands, CA, US
    Full-time
    An employer is seeking a dedicated Medical Assistant to support their internal medicine / family practice clinic in Redlands, CA. This role will work closely with an Internal Medicine / Family Prac...Show moreLast updated: 30+ days ago
    • Promoted
    Medical Assistant Supervisor - Oceanside - Family Medicine (VW)

    Medical Assistant Supervisor - Oceanside - Family Medicine (VW)

    TrueCareOceanside, CA, United States
    Full-time
    TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare ac...Show moreLast updated: 30+ days ago