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Digital Product Manager - Vice President

Digital Product Manager - Vice President

Morgan StanleyHarrison, NY, US
3 hours ago
Job type
  • Full-time
Job description

Digital Product Manager - Vice President

Morgan Stanley is building an industry leading digital banking and cash management platform that leverages cutting edge technology to provide our clients with self-service capabilities to manage their wealth and personal finances. We are embarking on a multi-year growth plan to deepen existing client engagement across all channels while expanding our banking product reach.

We are seeking a talented and motivated digital product manager to join the Morgan Stanley Wealth Management Digital Client Experience & Platforms team. The Digital Client Experience & Platforms team defines and drives the online and mobile experiences for Morgan Stanley clients. In the Product Owner role, you will inform direction and contribute to the creation and on-going success of the latest digital solutions for our clients. This role will assist in supporting the Digital Client Experience for the following :

The Digital Service team drives and defines the online customer experience for Morgan Stanley and E

  • TRADE servicing processes. Our user experiences are targeted to users across the firm in a wide-ranging set of self-directed and advised products, including brokerage, retirement, banking, stock plan, and more. Our team is responsible for delivering the digital client-facing experience.

The individual in this role will be responsible for supporting the product team in defining, building, and reviewing end-to-end digital service communication experiences for a variety of products at Morgan Stanley / E

  • TRADE. The applicant should bring a strong product management skillset with key focus on providing a best-in-class end user experience, understanding the competitive landscape, and the ability to drive improvements and change using a data driven approach. Partnership and collaboration with a variety of groups across the firm will be key to success.
  • You will be a vital part of a dynamic team responsible for delivering the digital client-facing experience for all digital platforms, including Morgan Stanley Online / Mobile, Shareworks and E

  • TRADE. As a smart, passionate, detail-oriented team player who loves interacting with a diverse set of people solving tough problems and challenging the status quo, this is an amazing opportunity to forge a new digital direction for a highly respected company that is deeply committed to reinventing itself. Strong performing individuals will be supported in further professional development.
  • Responsibilities

  • Disciplined Product Management
  • Roadmap Development & Management
  • Strategic Prioritization
  • Success Metrics Tracking & Reporting
  • Stakeholder Management
  • Risk Management
  • Business Reviews
  • Business Skills

  • Strong critical thinking, written and verbal communication, and organization skills
  • Naturally curious, analytical, and data-driven
  • Self-starter with entrepreneurial drive and demonstrated ability to identify and solve critical problems and achieve stretch goal
  • Experience collaborating with UI / UX designers and developers to deliver client-friendly products and user experiences
  • Qualifications

  • Proven experience with digital platforms and solutions
  • Bachelor's degree is required
  • Knowledge or exposure to wealth management and online brokerage / banking preferred
  • Demonstrated track record of delivering new innovative fintech, digital products, solutions, or applications preferred
  • Customer service insights : deep familiarity with customer service processes
  • Exceptional communication and relationship building skills : Ability to interact at multiple levels of the organization and tailor messaging appropriately. Strong presentation and PowerPoint skills
  • Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. All States (NAM) It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership / union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M / F / Disability / Vet).

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