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Member Service Representative
Member Service RepresentativeCommunity First Credit Union • Seymour, WI, US
Member Service Representative

Member Service Representative

Community First Credit Union • Seymour, WI, US
1 day ago
Job type
  • Full-time
Job description

Member Service Representative

Join a movement, not just a workplace. As Member Service Representative, you'll help build brighter financial futures for our member-owners in Seymour.

We believe passionate people provide excellent service. As Member Service Representative at our new Seymour branch, you'll use your active listening skills, "find a way" attitude, and financial expertise to become a trusted partner to our member-owners. Strong branch traffic enables you to build relationships face-to-face with members, and engage in deep conversation to uncover their financial needs. Exceptional consumer deposit and loan solutions enable you to make a difference for those members, every day. If you're seeking meaningful work and are inspired to make a difference in your community, we'd like to talk with you!

As our Member Service Representative, you will :

  • Champion member relationships. Meet with members to understand their financial goals, and match them with the right products and services that support their long-term success.
  • Empower financial well-being. Open and support accountschecking, savings, IRAs, and morewhile providing lending solutions tailored to member needs.
  • Engage in the community. Represent CFCU locally and build lasting connections that demonstrate the cooperative difference.
  • Deliver hands-on service. From teller transactions to loans, step in where needed to ensure members always experience the highest level of care.

What we're looking for :

  • Associate's degree in banking, finance, business, or a related field
  • Two+ years of relevant experience; prior lending and financial services experience is preferred
  • Strong communication and organization skills
  • Familiarity with Microsoft Office suite and web-based software packages
  • The ability to work hard, find solutions, and have fun
  • Above all : a passion for helping people and advancing the credit union's member-first mission
  • Branch Hours : Drive-up : MonFri 7 : 00 a.m.6 : 00 p.m. Lobby : MonWed 8 : 30 a.m.5 : 00 p.m.; ThuFri 8 : 30 a.m.6 : 00 p.m.; Sat 8 : 00 a.m.12 : 00 p.m. This position follows our branch hours, including a rotating Saturday schedule.

    Why Community First? When you join Community First Credit Union, you're not just working at a financial institutionyou're joining a cooperative where every member is an owner. That means our focus is always on doing what's best for people, not profits. Here, you'll be part of a team that truly cares, in a place where your leadership directly strengthens the financial well-being of families, neighbors, and communities.

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    Member Service Representative • Seymour, WI, US

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