Remote Live Verification Agent

A company is looking for an e-Live Verification Phone Agent to assist customers with rental processes remotely.

Key Responsibilities

Review customer information to ensure compliance with rental standards

Handle inbound and outbound calls, and communicate via chat to assist customers

Document customer concerns and provide resolutions as needed

Required Qualifications, Training, and Education

Experience in high-volume inbound call environments preferred

Minimum of 1 year of phone customer service experience

Technical proficiency with required hardware and software

Ability to multitask and assist multiple customers simultaneously

Availability to work weekends and holidays, with a minimum of 25 hours per week