Supporting and assisting a team of in-field professionals on user research studies
Coordinate the timely arrival of all participants to the study
Interacting with clients, respondents, and the general public
Efficiently guiding participants through study protocols
Ensuring the reliability and consistency of the data collected
Data entry of participant demographic details into a tracking system
Book participants for appointments and check / confirm details, validate eligibility.
Collaborate with the project team to improve the participant's experience
This position relies heavily on your ability to interact with people in a professional manner
Qualifications
High school diploma or equivalent
Dynamic and excellent attention to details
Service oriented
Strong phone and verbal communication skills
Excellent data entry and typing skills
Ability to work in a fast-paced environment
Ability to multitask and manage time efficiently
Ability to work independently and as part of the team
Based in one of our study locations. Right to work in the United States
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Intake Coordinator • Los Angeles, CA, United States
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