Job Details
Job Location
Pembroke Pines - 1633 Poinciana Drive - Pembroke Pines, FL
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$21.63 - $21.63 Hourly
Description
Position Summary :
The individual in this position acts as the primary consumer advocate, keeps abreast of progress, and coordinates all services delivered to the consumer and family internally and through external referral.
Essential Job Functions :
- Conduct Needs Assessments
- Develop Service Plans in collaboration with the consumer and family
- Conduct monthly Service Plan Reviews
- Document all clinical services and activities in accord with licensing, Medicaid, Joint Commission standards, and agency policies and procedures
- Conduct individual case management sessions, as needed
- Perform activities on behalf of the consumer and family, including attendance at external appointments (e.g., court appearances, etc.), as needed
- Provide the consumer and family with referrals and linkage to community-based services, as needed
- Prepare monthly Progress Reports, as required, for assigned consumers for courts, probation officers, caseworkers, etc.
- Coordinate consumer and family care with the treatment team and involved external providers
- Responsible for the development of the discharge plan in coordination with other treatment team members
- Arrange transportation for consumers, as needed
- Assure implementation of and adherence to the behavioral management system, including providing behavioral consequences, motivational incentives, and learning experiences for the consumer
- Participate in Case Conference
- Participate in meetings and attend trainings as required and requested
- Understands HIPAA, Professional Ethics, Consumer Rights and Confidentiality
- Participate in performance improvement activities
- Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation.
- Perform any other duties as assigned.
Qualifications
Education :
Graduation from an accredited four-year college with a degree in Addiction Counseling, Criminal Justice, Social Work, Psychology, or related field is required.Experience and Competencies :
A minimum two (2) years of related experience providing case management and / or care coordination services preferred.Bilingual preferred.Valid driver's license and ability to obtain and maintain WestCare's vehicle insurance is required;Must have familiarity of Broward countyMust have availability to work a flexible schedule including evenings and weekends.Maintains confidential files and records.Ability to identify and describe key signs, symptoms, impact and manifestations of traumaAbility to prioritize and organize competing consumer and family needsAbility to use trauma informed care principles including ensuring consumer safety, preventing / avoiding re-traumatization, maximizing trustworthiness, enhancing consumer choice, maximizing collaboration, and emphasizing empowermentAware of the differences between trauma informed and trauma-specific servicesDemonstrates ability to work effectively with staff and populationsKnowledge and application of psychopathology theoryKnowledge of the inter-relationship between substance abuse and mental health disordersThe ability to assess the individual's growth and development relative to normative development for his / her chronological age, including physical, emotional, cognitive, educational, and social developmentThe ability to conceptualize cases within a developmental framework for the purpose of service planning, therapeutic intervention, and discharge planningThe ability to coordinate and integrate multiple services, as well as interface and communicate with internal and external providersThe ability to counsel individuals and families in the achievement of objectives through the exploration of a problem and its ramifications; the examination of attitudes and feelings; the consideration of alternative solutions; and decision-makingThe ability to determine eligibility of a consumer's admissionThe ability to identify and evaluate an individual's strengths, barriers, problems, and needs for the development of a Service PlanThe ability to identify crises when they surface; mitigate or resolve the immediate problem, and de-escalate the situation, including the ability to develop Safety Plans, as neededThe ability to identify the needs of a consumer and family that cannot be met by the agency and to assist the consumer / family to utilize the support systems and community resources availableThe ability to provide information to individuals and families concerning alcohol or other drug use, mental health problems, and the available services and resourcesThe ability to provide service planning through the identification and prioritization of problems needing resolution; the development of goals and objectives for the consumer which are expressed in behavioral and measurable terms; and the ability to negotiate goals and objectives with the consumer and the familyUnderstanding and application of federal, state, local and agency confidentiality rules and professional standards of conductUnderstanding of family dynamics, family roles, and family structureUnderstanding of professional ethics, consumer rights, and professional responsibilitiesUnderstands that different cultural and ethnic groups have different perceptions of health, wellness, behavioral health, and preventive health servicesUnderstands the bidirectional relationships among substance use and mental disorders and traumaUnderstands the differences among various kinds of abuse and trauma, including : physical, emotional, and sexual abuse; domestic violence; experiences of war for both combat veterans and survivors of war; natural disasters; and community violenceKnowledge of WestCare Mission, goals and valuesKnowledge of Incident ReportingKnowledge of HIPAA, Professional Ethics, Consumer Rights and ConfidentialityFamiliarity with WestCare services and programsDemonstrates a high degree of dependability.Maintains a good attendance record.Observes working hoursShows flexibility and is responsive to requests from supervisorWorks independently with minimal supervisionExhibits characteristics of good workmanship, and integrity on the jobWork time is always productiveDemonstrates ability to establish and maintain effective working relationships with consumers, co-workers, external partners, and regulatory agenciesIs courteous to consumers, staff, and all others.Demonstrates tact at the appropriate time.Cooperates with others both within and outside WestCare.Works well with supervisor; accepts direction and supervisionMaintains a positive attitude toward workEnsures and maintains a safe working environment.Work area is clean and orderly.Verbalizes, understands and adheres to agency safety procedures.Demonstrates appropriate use of Unusual Incident Reports, in accordance with the Center's reporting proceduresPresents a positive personal imageDresses and maintains a professional demeanorCPR Certification, First Aid Certification and an annual Tuberculosis test.J-18808-Ljbffr