Manager, NAW Retail Excellence, West Region

Manager, NAW Retail Excellence, West Region

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to lastfor you to be yourself in.

Coach is part of the Tapestry portfolio a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Job Title : Retail Excellence Manager, NA Wholesale

Primary Purpose : The Retail Excellence Manager plays a key role in driving business growth by collaborating with the Director and Sales team to strengthen the market presence within the assigned territory. This position is responsible for leading, coaching, and developing field support to enhance brand presentation and deliver exceptional sales performance. Additionally, the Retail Excellence Manager oversees the creation and execution of strategic action plans, ensuring alignment with key performance indicators (KPIs). Success in this role requires building and maintaining strong partnerships with both internal stakeholders and external business partners.

The successful individual will leverage their proficiency in Retail to :

• Lead and mentor Coach Brand Ambassadors to reach their full potential through structured training and consistent feedback.
• Train and support the development of Retail Store teams supporting wholesale accounts.
• Implement company strategies by supporting the sales team account objective in respective regions.
• Ensure proper store visit scheduling and execution, including but not limited to co-travel sessions 34 days per week to provide hands-on coaching, increased market visibility and account partners development.
• Foster strong customer relationships by maintaining an active market presence and conducting regular client visits.
• Support process improvements within the sales organization by collaborating cross-functionally with various departments.
• Develop and execute business plans to drive growth, enhance brand presence, and improve overall market performance.
• Overmanage store environments, instore marketing and capex projects ensuring compliance and elevated store presentations.
• Stay informed on competitive market trends, conducting ongoing research to identify opportunities for market share expansion.
• Deliver comprehensive, data-backed reports to management with strategic insights and recommendations for continuous improvement.

The accomplished individual will possess :

An outstanding professional will have :

Our Competencies for All Employees :

Our Competencies for All People Managers :

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com.

Work Setup : REMOTE

BASE PAY RANGE $100,000.00 TO $120,000.00

Here are some of the benefits that we offer : Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.