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Director, Business Development

Director, Business Development

Capital Caring HealthGlenn Dale, MD, US
30+ days ago
Job type
  • Full-time
Job description

Director Of Business Development

It's inspiring to work with a company where people truly BELIEVE in what they're doing! When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

The Director of Business Development is a professional customer service director who oversees the team of Professional Relations Representatives. The Director develops, organizes, implements and monitors plans to achieve the companies' admissions and growth objectives.

Qualifications :

  • Bachelor's degree in health or business or related area; may be substituted with sufficient relevant experience
  • Minimum of six (6) years of related experience
  • Minimum of two (2) years of management / supervisory experience
  • Demonstrated skills and ability in : fiscal accountability, communication (written, verbal, persuasion, negotiation, and public speaking), interpersonal relations, customer service, problem solving, individual team motivation, planning and organizing, data analysis, conflict resolution and other leadership qualities
  • Mobile Driver - Valid driver's license and automobile insurance per Company policy
  • Readily available and able for local travel
  • Able to manage physical and emotional demands of hospice work
  • Ability to remain calm and problem solve in critical situations

Competencies :

  • Satisfactorily complete competency requirements for this position.

    • Responsibilities of all employees :

  • Represent the Company professionally at all times through care delivered and / or services provided to all clients.
  • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
  • Comply with Company policies, procedures and standard practices.
  • Observe the Company's health, safety and security practices.
  • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
  • Use resources in a fiscally responsible manner.
  • Promote the Company through participation in community and professional organizations.
  • Participate proactively in improving performance at the organizational, departmental and individual levels.
  • Improve own professional knowledge and skill level.
  • Advance electronic media skills.
  • Support Company research and educational activities.
  • Share expertise with co-workers both formally and informally.
  • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.

    • Leadership Success Factors :

  • Communication. Express thoughts and ideas clearly. Adapt communication style to fit audience.
  • Initiative. Originate action to achieve goals.
  • Management Identification. Identify with and accept the problems and responsibilities of management.
  • Judgment. Make realistic decisions in consideration of organizational needs and resources.
  • Planning, Organizing and Controlling. Establish course of action for self and / or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources. Take action monitor results.
  • Leadership. Utilize appropriate interpersonal in guiding individuals toward task accomplishment.
  • Work Standards. Set high goals and standards of performance. Compel others to perform.
  • Tolerance for Stress. Maintain stability of performance under pressure and / or opposition.
  • Innovation. Generate and / or recognize creative solutions in work related situations.
  • Delegation. Allocate responsibilities effectively and appropriately.
  • Staff Development. Develop skills and competencies of subordinates.
  • Organizational Sensitivity. Perceive the impact and implications of decisions on the organization.
  • Ethics. Model highest standards of conduct and ethical behavior; adopt a strong position against fraud and abuse.
  • Regulatory Compliance. Comply with all regulations and advise staff of their own and the organization's responsibilities; monitor compliance.

    • Job Responsibilities :

  • Achieves admission goals and conversion rate goals, constructs strategies, directs implementation of plans to achieve goals, monitors and assesses results.
  • Works with the Patient Access / Admissions department and Enrollment Center to ensure all appropriate patients are admitted in a timely fashion.
  • Assists in developing growth strategies, new programs and collaterals for all service areas and maintains contacts with key referral sources to support long term business relationships.
  • Works closely with the Sr. VP, Sales and Marketing in hiring and selecting department personnel.
  • Provides feedback to the Sr. VP, Sales and Marketing to assist in developing, implementing and evaluating marketing plans to support affiliates' patient access objectives.
  • Collaborates with the Patient Access / Admissions, Clinical Leadership, and other Department heads to implement business plans.
  • Acts as liaison between Organization, referring community and patient / families to resolve conflicts.
  • Participates in budgetary planning, preparation and administration for the department.
  • Evaluates cost and feasibility of department expenditures as per organizational policy and procedures.
  • Performs other duties as assigned.

    • Compensation Pay Range : $91,064.88 - $136,596.75

    This position requires consent to drug and / or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

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