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Manager, Talent Specialists
Manager, Talent SpecialistsWashington Staffing • Everett, WA, US
Manager, Talent Specialists

Manager, Talent Specialists

Washington Staffing • Everett, WA, US
2 days ago
Job type
  • Full-time
Job description

Talent Manager

This is an office-based position in Everett, WA with the option to work remotely on Fridays. Join a high-impact team who's shaping the way we deliver exceptional candidate and hiring manager experiences! The Manager, Talent Specialists leads and develops a high-performing team to ensure exceptional, efficient, and consistent experiences for candidates, Hiring Managers, and Recruiters across interview coordination, offer delivery, and onboarding processes. This team supports hiring across the Americas region. As part of the Talent Operations team, this role champions operational excellence through continuous improvement, data-driven decision-making, and a focus on developing team capabilities to meet evolving business needs.

Key Responsibilities

Team Management & Performance

  • Lead, coach, and inspire Talent Specialists and Interview Schedulers to deliver high-quality, timely, and customer-focused service
  • Leverage data and the Fortive Business System to manage performance, identify trends, and drive operational improvements
  • Foster a culture of accountability, inclusion, and continuous learning where team members are empowered to grow and expand their skills

Service Delivery Oversight

  • Oversee execution of interview scheduling, offer delivery, onboarding, new employee orientation, and talent-related tasks / projects
  • Ensure service consistency, quality, on-time delivery, and compliance across all processes
  • Partner with Recruiters and Talent Acquisition (TA) Leaders to manage escalations and seamless candidate and manager experience
  • Process Optimization & Continuous Improvement

  • Identify and resolve workflow inefficiencies using data and Fortive Business System tools
  • Track service levels, KPIs, and Voice of Customer (VOC) feedback to inform improvement actions
  • Partner cross-functionally to streamline processes, enhance automation, and drive scalable operational excellence
  • Systems & Knowledge Management

  • Oversee the maintenance of process documentation and knowledge content to ensure accuracy and alignment across teams
  • Collaborate with HR Technology on issue resolution, system enhancements, and usability improvements
  • Stakeholder Partnership

  • Build trusted relationships with Recruiters, TA leaders, Hiring Managers, and HR business partners to optimize the operating model and continuously improve
  • Communicate KPIs, process changes, and improvement initiatives effectively
  • Represent the Talent Specialist function in cross-functional projects and process design discussions
  • Qualifications

    Required Skills & Experience

  • Strong communication, organization, and stakeholder management skills
  • Ability to apply systems thinking and data-driven decision-making to improve operations and team performance
  • Demonstrated adaptability to changing business conditions and role evolution
  • Commitment to developing others and fostering a culture of growth and continuous improvement
  • Preferred Skills & Experience

  • Experience leading or mentoring others in an operational or service-oriented environment
  • Proven ability to leverage data and feedback to improve team performance and operational efficiency
  • Experience with HR systems, preferably Oracle, ServiceNow, and Eightfold
  • Experience with global hiring processes, i.e., interview scheduling, offer delivery, onboarding, and new employee orientation
  • Fortive Corporation Overview

    Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care. We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potentialyour ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating. Fortive : For you, for us, for growth. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

    Bonus or Equity

    This position is also eligible for bonus as part of the total compensation package. The salary range for this position (in local currency) is 81,765.00 - 151,915.00.

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