Unit Leader

Unit Leader

Job Code : 300222

Department / Location : Department Specific

FLSA Status : Non‑exempt

Reports to : Nurse Manager / Assistant Nurse Manager

Position Summary

The Unit Leader plays a key role in supporting bedside nurses to provide safe patient care and to achieve organizational, departmental, and individual goals. Working in collaboration with the Nurse Manager, the Unit Leader incorporates leadership and communication skills to be an effective change agent on the unit. Acting as a liaison between management, staff, physicians, patients and families, ancillary staff, and other departments, the Unit Leader leads by example and holds staff accountable to provide safe patient care and a high level of patient satisfaction.

Essential Functions & Responsibilities

• Understands and adheres to the WPH Performance Standards, Policies and Behaviors
• Ensures quality, safe patient care and clinical services are rendered in accordance with established hospital, regulatory agency, and nursing evidence‑based standards
• Acts as a positive role model for the nursing profession, demonstrating coaching, mentoring, problem‑solving, and serving as a resource person for staff and peers on all shifts
• Identifies, develops, implements, and monitors unit‑based quality and Performance Improvement initiatives to provide quantifiable evidence of progression toward unit‑based goals
• Provides flexibility with scheduling in accordance with the Nurse Manager and Assistant Nurse Manager to lead clinical units or meet unit‑based needs
• Adheres to the unit‑based budget and provides nursing staff and resources in accordance with budgetary guidelines
• Collaborates with physicians and other members of the health care team to assure delivery of optimum, age‑appropriate patient care
• Identifies and implements nursing evidence‑based and / or best practices to develop Nursing Standards and protocols for the delivery of optimum patient care
• Participates clinically in patient care and accepts patient care assignments as required for the delivery of safe, optimum patient care
• Ensures unit‑based professional and non‑professional staff participate in continuing education activities, nursing shared governance, maintenance of organization‑required annual competencies, and adherence to organizational policies and procedures
• Participates in task forces, committees, or projects as assigned
• Maintains a continuous safe patient care and work environment in accordance with requirements of accrediting and regulatory agencies
• Participates in interdisciplinary collaboration based on theoretical concepts of team building and participation, providing quantifiable evidence and exemplars of the collaboration’s success
• Demonstrates mastery of customer service skills, including patient rounding and monitoring outcomes through successful and maintained patient satisfaction scores that surpass nationally benchmarked scores
• Identifies and creates action plans with quantifiable measurement and outcomes to correct deficiencies in patient and nursing satisfaction
• Acts as a positive change agent on the unit and supports all organization‑based initiatives and projects
• Performs all other related duties as assigned

Education & Experience Requirements

Core Competencies

Physical / Mental Demands & Work Environment

Primary Population Served

65 years)

The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.

Salary Range : $117,695–$152,756 (based on full‑time hours)

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