Job Description
Job Description
Description :
Stone Transformation’s People, Engagement and Performance Practice focuses on helping our clients achieve their intended transformational outcomes through strategic and creative solutions that enable employees to feel aware, prepared and equipped to manage change in their organization. Our team members are seasoned in providing customized strategies and plans to support our clients in being successful in the following areas :
- Change Enablement – Change Management & Change Agility, Communications & Engagement, Technology Adoption
- Organization Effectiveness – Team Effectiveness, Leadership Coaching, Competency Development
- Learning & Development – Training Programs, Learning Solutions, Upskilling Teams
Requirements :
Command of change management methodologies, frameworks, and deliverablesExperience developing and executing readiness and adoption strategies, including leadership and stakeholder engagement, resistance management, training, communications, and relevant metricsManage and deliver business-critical change initiatives with clientsCreate a customized change management roadmap based on the needs of the project and implement the change management activities for each phase of the projectFacilitate workshops to identify vision, program value, major stakeholders, impacted users, and assess sentimentLead impact analysis, assess change readiness, and identify key stakeholders.Define and assess organizational changes resultant from complex transformations and the change management and communications interventions requiredFamiliarity with software and product development lifecycles, and project or program management principlesDelivering client-focused solutions that leverage the latest tools and practices (e.g., generative AI to accelerate solution delivery)Ensure that key change initiatives deliver on business, schedule, and budget objectivesDetermine relevant and appropriate metrics to help measure the client’s progress, reinforce behavior, and adjust to improve resultsCoordinate across initiatives to understand external programs to combat change fatigueDevelop Executive-level presentationsDevelop readiness and upskilling content based on customer experience (CX) best practicesCollaborate with project team members and contribute to internal communicationsLead the development of high-quality and timely deliverablesSupport business development to extend own engagements or identify at least 1 large transformational program for client within Stone’s capabilities / create additional client valueEngagement in internal Stone cultural initiativesParticipation in organizations related to practice, industry, or accountDevelop, champion, and recommend changes to policies and guidelines to meet strategic objectivesCoordinate, plan, and facilitate virtual, hybrid, and in-person stakeholder meetings.Prepare agendas and potentially facilitate workshops related to accomplishing project goalsSkills :
Core consulting skills and behaviors centered around client successProject management knowledgeDesire to work at high levels of an organization and work in the details of a projectUnderstanding of methods and practices involved in providing communication, and ensuring effective teamwork on enterprise-level projectsExperience in change management approaches, tools, and phases of the project lifecycleExperience with large-scale organizational change effortsExcellent active listening skillsAbility to clearly articulate messages to a variety of audiencesStrong Communication (verbal and written), presentation, and stakeholder engagement skillsAbility to establish and maintain strong relationshipsAbility to work effectively at all levels in an organizationMust be a team player and able to work collaboratively with and through othersAcute business acumen and understanding of organizational issues and challengesFamiliarity with analytics and visualization platformsAbility to support lean learning needs and game-based learningFamiliarity with change management analytics platformsQualifications
Consulting experience requiredAt least 7-10 years of experience in a change management role, leading significant change management engagements with successful outcomes in complex organizationsDemonstrated experience leading change and transformation initiatives for global enterprises, large business units, and IT environmentsAbility to establish immediate credibility, build consensus, and achieve goals through influence at the senior executive and front-line employee levelsStrong client-facing presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitudeExperience and knowledge of multiple change management principles and methodologiesStrong facilitation experienceAbility to quickly build trust and value-based relationships with employees at all levels of an organizationAdvanced proficiency with the Microsoft Office Suite and Project Management frameworks, including expert-level proficiency in Microsoft PowerPointEntrepreneurial mindset and comfortable with ambiguityStrong work ethicFlexibility with work location depending on business needs and living within a reasonable distance to the officeExceptional communication skills, both written and verbalProSci ADKAR or other formal change management methodology knowledge preferred (certification not required)Change Management Director