At The Local Eclectic Café , we're reimagining the charm of the Parisian café through a globally inspired, playful lens. Located within Local Eclectic's first-ever retail location, our café and wine bar is a celebration of bold flavors, refined simplicity, and genuine hospitality—from morning espresso to late-night apéro.
We're seeking a Café General Manager to lead daily operations, shape an exceptional guest experience, and oversee both front and back of house teams in partnership with our Chef de Cuisine. This is a rare opportunity to bring a brand-new concept to life—one that blends creativity, connection, and community.
What You'll Do Hire, train, and manage the café's full front-of-house team (baristas, servers, bartenders)
Partner with the Chef de Cuisine to ensure alignment and strong communication between FOH and BOH
Build a culture rooted in collaboration, creativity, inclusion, and accountability
Develop training programs, set service expectations, and foster team growth and retention
Guest Experience & Service Excellence
Lead the day-to-day guest experience—ensuring every visit feels warm, polished, and memorable
Maintain ambiance and service quality throughout the day (music, cleanliness, mood)
Handle guest feedback and resolve service issues with care and professionalism
Work the floor as needed to ensure smooth, high-touch service during peak times
Operations & Business Management
Own daily café operations, including scheduling, staffing, and inventory management
Monitor key performance metrics (sales, labor, customer satisfaction) and make data-driven decisions
Collaborate with store and HQ leadership on sales goals, events, and community engagement
Support café programming, events, and seasonal initiatives that reflect the brand's vision
Source and manage vendors for FOH-related items—dining and drinkware, uniforms, specialty tools
Partner with Chef de Cuisine on sourcing needs that impact the guest-facing experience
Maintain high standards for FOH presentation and materials
Cross-Functional Collaboration
Work closely with our culinary consultant, Chef de Cuisine, and HQ team to bring our café vision to life
Support kitchen and café layout / design execution to ensure optimal flow and service efficiency
Assist in the launch and refinement of systems that align with Local Eclectic's brand and values
What You Bring Experience as an Assistant GM, General Manager, or Director in a food & beverage environment
Strong track record in front-of-house operations and team leadership
Passion for hospitality and crafting thoughtful, elevated guest experiences
Excellent communication, organizational, and problem-solving skills
Comfort working in ambiguity and building from the ground up
Experience with new openings and restaurant build-outs a plus
Familiarity with bar and light culinary operations preferred
Competitive medical, dental, and vision insurance plans
401(k) with company match
Paid parental leave
Quarterly shopping credits for Local Eclectic product
Employee discounts across the brand
Learn more about the flagship store and café concept here .
Local Eclectic is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local law.
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Cafe Manager • Chicago, IL, US