Description
Job Title : IT Telecom Systems Administrator
(Hybrid – 1-2 days / week in Bellevue, WA office)
Pay Range : $82,649 – $123,148
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
- Comprehensive coverage (medical / dental / vision) at a reasonable cost
- Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick PayVacation Pay - Approximately 2 weeks6 paid holidays plus 1 to 2 additional floating holidaysTeam member discounts
Up to 50% off store merchandiseFlexible spending accounts
Use pre-tax dollars for eligible health and day care expensesEmployee Assistance Program (EAP)
A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balanceRetirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.Life insurance
Company provided peace of mind and the option to purchase a supplemental planAdditional Benefits
Annual BonusPerformance Merit IncreasesDisability InsuranceParental LeaveWho we are :
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect :
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.What you get :
Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
What you’ll be working on :
Supports Savers’ vision by managing telecommunications infrastructure projects and vendor coordination for retail technology systems and data network needs across retail stores, field operations, and corporate personnel. This position manages telecommunication vendors and field services partner relationships, scope of work (SOW) documentation and resolves problems associated with the installation, upgrade and repair of telecommunication and data circuits, low voltage cabling, and retail systems technology equipment. This role reports to the Senior Manager of Telecommunications.
Plans and manages infrastructure services for store upgrades, new store openings, and closuresLeads IT infrastructure coordination for store projects including floor plan review, structured cabling, IT data cabinet installations, WAN connectivity, and deployment of backup cellular devicesParticipate in the procurement, implementation, and optimization of internet data circuits with carriers and partnersManages vendor relationships including performance reviews (QBRs) and strategic engagementsCoordinates emergency restoration of telecom and infrastructure services and participates in the team on-call rotationParticipate in the repair and maintenance of data circuits, phone systems, music / paging systems, structured wiring, and network componentsProvides remote support and troubleshooting for telecom-related issuesAssists Service Desk with escalated support requests related to retail systems and infrastructureInterfaces with vendors for new services, changes, and decommissioning of telecom and cabling assetsSupports integration of acquisitions from a telecom infrastructure perspectiveCoordinates structured cabling and equipment upgrade projects with IT, Construction, Facilities, vendors, and store teamsSupports troubleshooting and execution of network additions, moves, and changesEstablishes standards and best practices for retail IT telecom investmentsWhat you have :
Required Knowledge, Skills and Abilities
Working knowledge of MS Word, Excel, PowerPoint, and OutlookWorking knowledge of vendor services for telecommunications and data servicesWorking knowledge of potential service problems and solutions related to structured cabling, data circuits, and other retail store systems such as Meraki and cellular backup systemsDemonstrated vendor management skillsAbility to read and interpret basic construction drawingsWorking knowledge of store and field operationsDemonstrated customer services and organizational skillsAbility to interact with all levels of the organizationAbility to work independently or as a member of the teamDemonstrated project management skillsAbility to communicate orally and in writingAbility to set priorities, meet deadlines and multi-task, with minimal supervisionAbility to be detail-orientedAbility to work within Savers cultureAbility to travel (5% or less)Minimum Required Education, Training and Experience :
Bachelor’s degree in telecommunications, computer science or related field, or a combination of education and experience that yields the required knowledge, skills, and abilities3+ years of experience in structured cabling and telecommunications fieldFLSA : Exempt
Travel : 5% or less
Work Type / Location : (Hybrid – 1-2 days / week in Bellevue, WA office)
Savers is an E-Verify employer