Fulfillment Manager
Blake Smith Staffing LLCWestport, CT, US30+ days ago
Job type
- Full-time
Job descriptionManage pick, pack, and ship processes to meet KPIs and SOP standards Coordinate domestic and international shipments, ensuring regulatory documentation is complete Identify and implement fulfillment process enhancements Support ERP system selection, implementation, and training Collaborate cross-functionally to map workflows and migrate data from QuickBooks Drive continuous improvement in ERP utilization and reporting Ensure fulfillment and inventory practices align with ISO 13485 : 2016, FDA, MDR, and other standards Maintain detailed records of inventory movements, traceability, and shipping documentation Participate in audits and contribute to CAPA investigations Supervise inventory and fulfillment staff; provide training, direction, and performance feedback Foster a culture of safety, quality, and accountability 5+ years in inventory, logistics, or fulfillment—preferably in medical device or regulated industries Experience with QuickBooks inventory / fulfillment ; ERP implementation or usage Familiarity with domestic / international shipping software and documentation 2+ years of team leadership experience Strong communication, organizational, and analytical skills Ability to lift up to 50 lbs and work on feet for extended periods Forklift experience (certification provided) Understanding of ISO 13485 : 2016 and quality system requirements Experience managing fulfillment in a medical device company Bachelor’s degree in Supply Chain, Business, Operations, or related field Competitive salary based on experience Performance-based bonus Comprehensive benefits package including health, dental, and 401(k) Paid time off and holidays Professional development opportunities
Job Description
Job Description
Company Description
medical device
Job Description
We are seeking a hands-on, detail-oriented Fulfillment Manager to lead inventory and logistics operations in a regulated environment. This role is pivotal in ensuring accurate inventory control, efficient order fulfillment, and compliance with ISO 13485 : 2016 and CE Mark standards. The ideal candidate will bring experience in regulated industries, ERP systems, and team leadership, with a proactive mindset for process improvement.
Duties & Responsibilities
Inventory Management
- Oversee daily inventory operations : receiving, storage, and stock movement
- Lead cycle counting and reconciliation processes; identify discrepancies and drive improvements
- Strengthen inventory controls within QuickBooks Inventory and Warehouse module
- Ensure traceability through serial / lot number control in compliance with ISO 13485 : 2016 and CE Mark
- Collaborate with Senior Director of Operations on forecasting and inventory optimization
Fulfillment & Logistics
ERP Transition & System Development
Compliance & Documentation
Team Leadership
Required Experience & Skills
Preferred Qualifications
Education
Compensation & Benefits
Qualifications
2-3 years management experience,
Order fulfillmnet
Additional Information
All your information will be kept confidential according to EEO guidelines.
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Manager Fulfillment • Westport, CT, US
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