Warehouse Technician

Job Description

Job Description

Company Overview

Smart City Telecom is a full-service telecommunications company that has been serving the residents and businesses of Celebration, Lake Buena Vista, and Bay Lake, Florida since 1969 and we're now expanding our service to the greater Central Florida market.

With a deep heritage in delivering solutions, with a top-down commitment to customer satisfaction, Smart City Telecom provides cutting-edge Internet and voice services that are unrivaled in the industry.

While Smart City Telecom is continuously updating our products and services to make sure that we deliver the highest quality, we continue to live by the core values upon which we were founded.

Above all else, we operate with integrity without compromise we deliver what we say we will deliver, and we do right by all our customers, business partners, and vendors.

We are committed to recruiting, developing, rewarding, and retaining the best possible candidates in the workforce. We strive to assist our team members in accomplishing both individual and overall organizational goals.

We provide a work environment where people can drive results, develop, and grow their careers. We recognize the individuality of each of us and we are on a mission to create a workplace where you can grow and succeed.

At Smart City Telecom, we stand for integrity, efficiency, problem solving, equity, and character in all our relationships and interactions.

Our focus is on promoting growth, accountability, and empowerment in the company.

Job Summary

The Warehouse Technician aids with warehouse operations, inventory control, and fleet maintenance interfacing with internal and external "customers."

Responsibilities

Responsibilities and essential job functions include but are not limited to the following :

• Provide high level of customer service to internal / external "customers" and all other visitors to warehouse.
• Receipt of items in the warehouse.
• Issue telecommunications / cable equipment and materials to designated personnel and contractors.
• Stock all equipment and materials in warehouse in assigned areas.
• Maintain accurate inventory and stock records using company's electronic inventory control system.
• Maintain upkeep and inventory in "cable yard."
• Measure / Cut fiber footages, check in / check out fiber reels, for distribution to designated personnel and contractors.
• Perform daily / weekly cycle counts of warehouse inventory.
• Load and unload delivery trucks.
• Prepare shipments for pickup by FedEx and UPS.
• Pick-up and deliver mail / packages from post office and FedEx.
• Notify and deliver packages to designated personnel in a timely manner.
• Minor maintenance of fleet vehicles, as well as drop off / pickup of vehicles for repair.
• Responsible for following, supporting, and enforcing all internal control processes and procedures and always observing company safety policies.
• Contribute to various projects working with minimal supervision, including aiding other departments and team members, as directed.

Qualifications The ideal candidate for this position will demonstrate :

• Competency and experience in Microsoft Office including Word, Excel, Outlook; ability to work with cloud-based and mobile technology.
• Eagerness to adapt existing processes to new, improved systems.
• Excellent organizational skills, time management, initiative, attention to detail, accuracy, and follow through to completion.
• Well-developed decision-making, analytical, and critical thinking skills.
• Exceptional communication and customer service skills.
• Ability to multi-task and accomplish tasks in fast-paced environment with minimal supervision in high pressure situations.
• Ability to represent the company in a professional manner always.
• Must be able to work flexible hours including holidays, weekends, and overnight work, as needed, to perform field site visits to meet with contractors, customers, and local agencies.
• Ability to effectively collaborate cross functionally with other team members at all levels within the organization, as well as with outside vendors and contractors, with a vital interest in contributing to the success of the company’s goals and strategic vision.
• Ability to operate a forklift in a multi-level warehouse environment.
• Knowledge of warehouse inventory control best practices and procedures.
• Familiarity with electronic inventory control systems and the ability to learn a new system quickly.

Working Conditions

• Primarily a warehouse work environment with some outside work in varying temperatures and weather conditions.
• Driving company assigned vehicle to / from various locations, as directed, in a safe and responsible manner possibly during adverse weather conditions and heavy / light traffic.
• Regular use of hands and fingers to operate specialized equipment and tools; reaching overhead above the shoulders and horizontally, bending at the waist;

standing and / or walking for extended periods of time; lifting objects up to 50 pounds or lifting more than 75 pounds with tool aids.

Other Requirements

• 2 years’ minimum relevant experience in a warehouse / storage operation.
• 2 years’ experience in Telecommunications industry, preferred.
• Forklift experience, required.
• Must be able to pass a criminal background check and drug screening.
• Must have a valid Driver’s License with a satisfactory driving record.

Benefits Include (Full-Time Team Members)

• Competitive Salary Commensurate with Experience
• Medical, Dental, and Vision
• Supplemental Benefits - Accident, Critical Illness, Hospital Care
• Life and Disability
• Flexible Spending Accounts
• 401K with Match
• Life Assistance Plan
• Wellness Plan
• Vacation, Personal, Sick, and Holiday Pay
• Ongoing Professional Training & Educational Reimbursement Program
• Team Member Recognition Programs

As part of our standard hiring process for new employees, employment with Smart City will be contingent upon successful completion of a pre-employment drug screening, background check, and motor vehicle check.

Smart City is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Smart City is an E-Verify employer.

No Outside Agencies.