Empowerment Programs Manager

Job Title

Manage program operations to improve educational services and outcomes for several student populations through the oversight of services and supports of the Empowerment Resource Programs (ERP) including Foster and Kinship Care Education (FKCE), Youth Empowerment Strategies for Success (YESS), Independent Living Program (ILP), and Guardian Scholars Program (for current and former Foster Youth), the Phoenix Project (formerly Incarcerated), Rising Stars (housing insecure / unhoused students), and the Pride Center (serving members of the Delta Community who identify as LGBTQ+); supervise, plan, design, and coordinate all programs activities; and evaluate the success of the programs.

Receives general direction from an assigned supervisor. Incumbents work within a framework of established goals and objectives. Incumbents in this classification assign, coordinate, supervise and evaluate the work of others.

Responsibilities and Duties

Plan, direct, implement and monitor program activities to ensure the success of the programs including but not limited to developing and convening advisory committees; creating recruitment strategies; designing orientation; and marketing the program; develops program goals, objectives, guidelines, and procedures ensuring compliance with legal and funding source requirements.

Serves as the District's Homeless Student Liaison coordinating and collaborating with relevant departments on campus as well as pertinent community and educational agencies to connect current and perspective students with necessary resources.

Oversee education and training programs for prospective and continuing foster youth caregivers; recruit and train non-credit instructors.

Assist the Dean to identify, develop, implement, and assess student equity issues and student learning outcomes for assigned program and services; conduct research and determine strategies and goals related to access to and completion of basic skills, career technical education, and transfer courses.

Coordinate programs and services with District enrollment and student services departments, and community partners to ensure that students are identified and receive appropriate services, and refer students to District educational resources.

Conduct outreach according to grant requirements; responsible for program website and marketing information and materials;

Interview, supervise, train and evaluate staff as required.

Respond to and resolve issues from program participants, staff, and faculty regarding delivery of services.

Conduct meetings, workshops, and facilitate communication among students, advisory committees, and other program participants and partners.

Administer program budget and monitor expenditures.

Collect and compile data to demonstrate compliance with categorical and grant terms; develop recommendations for funding source(s).

Prepare grant applications, reports and deliver presentations as required.

Perform other related duties as assigned.

Qualifications

Knowledge of : Grant writing, monitoring and reporting; Budget development and administration; Program development, implementation, and management; Principles of supervision and employee management; Community college systems pertaining to admissions, financial aid, counseling and other student services; Resources, programs, and funds available to foster youth, formerly incarcerated, housing insecure / unhoused, and LGBTQ+ students; Current issues, legislation and policies related to student equity, basic needs as well as foster youth, formerly incarcerated, housing insecure / unhoused, and LGBTQ+ students in an educational environment; Current and research-based practices for successful learning for foster youth, formerly incarcerated, housing insecure / unhoused, and LGBTQ+ students; Accreditation process; Service Area Student Learning outcomes and program outcomes development; Outreach, networking, and collaboration; Report writing; Standard office equipment, software applications and computers.

Ability to : Plan, implement and evaluate program services, processes and procedures; Collect and analyze data; prepare comprehensive evaluative reports; Advocate for programs and program participants; Interpret state and federal laws and regulations related to program services; Represent the District in meetings with community organizations and educational agencies; Communicate effectively both orally and in writing; Develop and deliver presentations; Think critically, analytically, and creatively; Model and foster in staff excellent customer service skills; Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, linguistic, ethnic backgrounds and disabilities of community college students and employees; Support the District in achieving its mission, vision, and strategic goals as appropriate in carrying out the duties of this position; Focus on student success, service excellence, and willingness to assist colleagues as needed.

Education and Experience Requirements : Education : Bachelor's degree from an accredited college or university in psychology, career development, social welfare, human services, sociology or related social services discipline; Master's degree preferred. Experience : Three (3) years' experience working with related student populations and at least one (1) year of leadership or supervisory experience; experience working with foster youth in a higher education setting highly preferred.