Investment Processing Specialist
Chicago, IL (On-site)
About the Opportunity
We’re looking for a detail-oriented, service-focused Investment Processing Specialist to join a growing financial services team in Chicago.
In this high-impact role, you’ll guide clients through the self-directed investment process from reviewing documentation to completing transactions compliantly and efficiently.
You’ll become a trusted resource for clients, ensuring every investment is handled accurately and with exceptional care.
What You’ll Do
Compliance & Documentation
- Review legal and financial documents (investment agreements, deeds, operating agreements, etc.) to ensure accuracy and compliance with IRS and federal regulations
- Maintain strict adherence to rules governing self-directed investments
- Prepare, review, and manage essential documentation such as custodial agreements and powers of attorney
Investment Processing & Coordination
Oversee the full investment lifecycle from asset setup and funding verification to transaction completionCoordinate with investment sponsors, title companies, and third-party service providersEnsure all transactions are processed correctly and on timeClient Support & Education
Serve as the main point of contact for clients, guiding them through complex investment proceduresProvide clear, compliant guidance to help structure investmentsCollaborate with professionals such as CPAs, attorneys, and title companiesTroubleshoot and resolve client issues with a proactive, solution-oriented mindsetWhat You Bring
Exceptional communication skills and a “can-do” client service attitudeStrong analytical and problem-solving skillsExcellent organization and attention to detailAbility to manage multiple priorities in a fast-paced environmentProficiency in Microsoft Office; experience with Salesforce or similar CRM preferredPreferred Background :
Experience reviewing legal or financial documents (paralegal, loan processor, or similar)Background in financial services, banking, or legal environmentsFamiliarity with retirement accounts or alternative investments a plus (training provided)What’s Offered
Competitive compensation and comprehensive benefitsGenerous paid time off policy that grows with tenureCompany retirement plan with employer matchCollaborative, growth-oriented culture with team events and perksReady to make an impact?
Join a team that helps clients take control of their financial future—one investment at a time.