Distribution Lead
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to :
The Distribution Lead, with general guidance, will work independently and is responsible for providing team day-to-day guidance. Directs Material Handlers to obtain the desired results and achieve departmental goals by coordinating resources, working with the Supervisor on group related issues, and helps develop and implement plans. Identifies and analyzes problems, plans tasks and solutions. Participates in cycle count inventory activities, (e.g. Root cause analysis on discrepancies). Uses good judgment / knowledge when making decisions on how to approach the ever-changing workload. Creates and updates work schedules / assignments, (e.g. assigned parts lists, Overtime schedules). Participates in employee training and development.
Develops team of material handlers by securing appropriate training, schedules and distributes work assignments, monitors employees in their daily tasks, and provides direction to employees to achieve unit or departmental goals. Assists group members in problem solving, troubleshooting and the handling of unique situations. Possesses the skills and abilities to direct a small group of specialized warehouse employees in the achievement of their daily tasks.
Insure all material handlers follow the appropriate policies and procedures. Understand all operations and support systems, including inventory, traceability and documentation systems. Train employees as required for the area, motivate and enhance the morale and self-esteem of team personnel. Interact effectively and professionally to maintain working relationships with Abbott customers, both internally and externally, by meeting regularly, responding to requests and explaining procedures.
Interface with other areas to communicate work priorities and provide guidance on how to handle situations. Able to interface directly with customers and help locate items. Work with the Supervisor on recognition for group members, work schedules, and vacation schedules. May be key contact person for internal audits of the area. Understand all operations and support systems, including inventory and traceability, and is responsible for assisting key personnel in the timely and accurate reconciliation of all inventory discrepancies.
Works independently and directs group with little supervision for the majority of their workday. Should identify repetitive issues and work with appropriate areas to eliminate. Must be able to read and understand all department policies, job responsibilities, and troubleshoot systems and processes. Assures that all safety, security, and quality rules and regulations are followed. Facilitate / lead staff communication meetings. Directly involved in process improvements that impact efficiency, accuracy, and overall safety of the department operations. Knowledge of scanner functions and procedures.
Customer Service duties may include the handling of complaints and the coordination of customer needs such as lost or undeliverable packages, pickups, returns, and making process improvements based on customer feedback and concerns. Help with coordination of expedite on Priority Packages for same day delivery. Oversee the receiving process of incoming packages. Receives, verifies (qtys), and controls product from inventory in the event of a NCMR. Acts as liaison and representative for all material stores / warehouse areas, with manufacturing and support groups such as engineering, technicians, quality control and management.
Required Qualifications :
The base pay for this position is $20.10 $40.20 per hour. In specific locations, the pay range may vary from the range posted.
Distribution Lead • San Diego, CA, US