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Director of Event Planning and Catering
Director of Event Planning and CateringMaryland Staffing • Oxon Hill, MD, US
Director of Event Planning and Catering

Director of Event Planning and Catering

Maryland Staffing • Oxon Hill, MD, US
5 days ago
Job type
  • Full-time
Job description

Event Management Position At Gaylord National Resort

Responsible for the management of all aspects of the Catering department in accordance with company and brand standards. Coordinates details and menus for clients' functions and maintains budgeted revenues through solicitation of business. Monitors and controls financial and administrative responsibilities including asset protection. Ensures the highest level of service by training and developing staff and executing the requirements of events based on standards.

Location : Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States, 20745

Schedule : Full Time

Position Type : Management

Pay Range : $156,000 - $209,000 annually

Bonus Eligible : Yes

Candidate Profile

Education and Experience :

  • High school diploma or GED; 3 years experience in the event management or related professional area.
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management or related professional area.

Core Work Activities

  • Leading Catering Teams
  • Demonstrates self-confidence, energy and enthusiasm.
  • Understands how to manage in a culturally diverse work environment.
  • Uses problem solving methodology for decision making and follow up.
  • Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.
  • Builds a positive work environment by demonstrating self confidence, energy and enthusiasm.
  • Managing Catering Operations
  • Interacts with other catering employees, customers and guests, vendors and suppliers.
  • Demonstrates knowledge of all departments within the property.
  • Communicates group needs to various departments within the property.
  • Prompts handling of all inquiries within market and parameters.
  • Creates written and verbal presentations effectively.
  • Meet with the Chef prior to function to verify arrangements and to observe the quality of the food presentation.
  • Meet with clients to plan their functions and highlight features of facility as well as available services.
  • Ensuring Exceptional Customer Service
  • Communicates all details of catering events to operating departments and customers.
  • Manages the quality process in areas of customer service and employee satisfaction.
  • Supporting and Coordinating with the Sales and Marketing Function
  • Qualifies business and tracks leads.
  • Solicits and books meetings, conferences and catered corporate and social events.
  • Finalizes and upsells catering arrangements for group / convention business.
  • Negotiates and markets to drive sales and create profits.
  • Identifies customer needs and all sales opportunities which ensure successful catering events.
  • Conducting Human Resources Activities
  • Provides constructive coaching and counseling to employees.
  • Directs the development, training, and mentoring of employees.
  • Demonstrates knowledge of how and when to impose deadlines and delegate tasks.
  • Motivates and provides a work environment in which employees are productive.
  • Listens and responds to employee's needs.
  • Manages group or interpersonal conflict situations effectively.
  • Develops and manages hourly employees.
  • Adheres to EEO and AA policies.
  • At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures.

    Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hoteloffering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International.

    Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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    Director Of Catering • Oxon Hill, MD, US

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