Manager Retail Store

Manager Retail Store

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Oversees all training and guidance for all travel agents and clerks.

Oversees efficient scheduling and coverage for retail department.

Oversees the travel services provided for corporate level management in accordance with defined policies.

Responsible for developing new group travel packages.

Responsible for marketing and promoting weekly travel packages specials.

Handles complex customer issues in order to resolve customer concerns efficiently and in a timely manner.

Handles personnel-related matters, including but not limited to interviewing, hiring, and training, scheduling, coaching, counseling, and discharging team members.

Analyze inventory levels, prepare store and conduct quarterly inventory according to policy.

Maintain a clean, organized, and well stocked gift shop and warehouse.

Other duties as assigned.

Qualifications

Bachelor's degree in business administration preferred.

At least 4 years of Sabre computer experience required.

Must be at least 21 years of age.

Must be thoroughly knowledgeable about the product lines and retail operations.

Must be skilled in analyzing, projecting, and implementing a budget.

Must have excellent customer service and communication skills.

Must be able to obtain / maintain any necessary licenses and / or certifications.

Additional Information

Boyd Gaming is proud to be an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.