Chief Financial Officer

Chief Financial Officer

JustAnswer is the leading AI + Human professional services platform, on a mission to revolutionize how people access expert help. Since 2003, we've connected millions of customers across 196 countries with verified professionals in real time any time, anywhere. With a powerful combination of human expertise and cutting-edge AI, we're transforming the future of professional services. Rooted in boldness, humility, and innovation, we take a data‑driven approach to solving complex problems and continuously improving through Lean principles.

About the Role

We're seeking a strategic, growth-oriented Chief Financial Officer (CFO) to help shape the next chapter of JustAnswer's journey fueling a global AI platform that empowers independent professionals to grow, scale, and succeed. This full‑time role is structured as an 18‑24 month journey, offering the opportunity to lead high‑impact work that will shape the company during a key period of transformation. Reporting directly to our CEO, you'll serve as a key business architect and strategic thought partner, shaping the company's strategy, optimizing our portfolio of brands, and building a compelling blueprint for sustainable, long‑term value creation. This role goes beyond financial discipline. It's about crafting clarity from complexity, shaping a strategic narrative, and driving enterprise value blending strategy, numbers, and storytelling to influence decisions at the highest level.

What You'll Do

• Shape the Financial Blueprint for Growth : Define and execute a strategy that positions JustAnswer for long‑term value creation and strategic flexibility.
• Optimize Business Models : Refine our multi‑channel strategy (lead gen, B2C, B2B) and develop scalable financial models that highlight future potential and resilience.
• Tell the Strategic Story : Partner with the CEO to communicate our vision and performance with clarity and conviction to investors, the Board, employees and key external stakeholders.
• Unlock Portfolio Value : Evaluate and prioritize growth opportunities across brands, markets, products and channels to maximize enterprise value.
• Expand Strategic Networks : Build and nurture relationships with financial, industry, and strategic partners including investors, analysts, and key advisors to elevate JustAnswer's visibility, credibility, and growth opportunities in the broader business ecosystem.
• Lead a High‑Performing Team : Develop and mentor a world‑class finance organization focused on insight, impact, and execution.
• Drive Strategic Optionality : Ensure financial and operational readiness that supports a full range of strategic pathways.

What We're Looking For

Why You'll Love It Here

At JustAnswer, we blend AI innovation and human expertise to make a meaningful global impact. You'll work directly with a visionary founder and leadership team to shape strategy, scale growth, and define what's next all while driving the creation of long‑term enterprise value in a high‑growth environment.

Remote From these states : California, Florida, Georgia, Idaho, Illinois, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, and Wisconsin.

Pay Transparency : JustAnswer will provide pay transparency information upon application to those in qualifying jurisdictions.

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