Quality Assurance Manager

Responsible in managing the QA Department and the staff responsible for the control and assurance of quality. Provide technical support for Production and Customer Service and implement well-integrated quality programs to safeguard product safety and quality.

• ESSENTIAL FUNCTIONS

RESPONSIBILITIES include the following. Other duties may be assigned.

• Oversee the testing and approval of incoming components and finished product.
• Ensure products adhere to company and customer expectations.
• Lead continuous improvement of inspection and testing methods, with a focus on human error risk elimination.
• Lead development and implementation of quality initiatives and key performance indicators, specifically those impacting product quality.
• Perform and document change controls, customer complaint investigations, and perform root cause analysis to drive effective CAPA.
• Drive product and process improvement to reduce scrap and improve line efficiencies.
• Support customers and 3rd party audits as required.
• Lead internal quality team during line trials and product changes.
• Provide monthly CGMP training for departments and oversee general training for personnel.
• Participate in GMP, customer and regulatory audits, format responses and initiate corrective actions.
• Promote compliance with Bright Innovation Labs' policies, procedures, quality standards and current Good Manufacturing Practices (cGMP), as well as safety and environmental regulations.
• COMPETENCIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• In-depth knowledge of the regulatory environment for the manufacture of cosmetic and personal care products.
• Strong knowledge of relevant software, quality assurance methods, tools, and quality manufacturing processes
• Strong leadership skills
• Highly analytical, critical thinking skills, and problem-solving skills
• Excellent verbal and written communication skills
• Excellent interpersonal / communication skills
• Computer proficiency in Microsoft Word, Excel, and Outlook and the ability to use other quality improvement software
• Must successfully pass a background check and drug screen
• SUPERVISORY RESPONSIBILITIES

Directly manages employees in the Quality Assurance Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning and assigning, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

• PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, to walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 25 pounds. Specific vision ability required by this job includes close vision, color vision, depth perception, and ability to adjust focus.

• POSITION TYPE / EXPECTED HOURS OF WORK

This is a full-time position. The base days and hours are Monday through Friday, eight (8) hours per day depending on shift assigned.

• TRAVEL

No travel is expected for this position.

• REQUIRED EDUCATION & EXPERIENCE

Bachelor's degree (B.S. / B.A) from a four-year college or university in chemistry or related science; Minimum five years management experience.

• PREFERRED EDUCATION & EXPERIENCE LANGUAGE SKILLS

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and soled geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS As apply.

• ADDITIONAL ELIGIBILITY QUALIFICATIONS

English language and knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• WORK AUTHORIZATION

Must be authorized to work in the U.S. as a pre-condition of employment.

• EEO STATEMENT

Bright Innovation Labs is an equal opportunity employer. Bright Innovation Labs does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

• OTHER DUTIES

Subject to change.

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