Quality Assurance Specialist

Who we are...

Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities working with police departments and municipalities to install over 4000 red-light speed and school bus stop arm safety cameras across North America. We are also creating smart roadways serving the worlds largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems processing nearly 165 million transactions each year across 50 individual tolling authorities.

Culture

Verra Mobility Corporation is a rapidly-growing entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core valuesDo Whats Right Lead with Grace Win Together and Own Itin everything it does for its customers and team members. The company seeks to grow aggressively both organically and through acquisition to continue to be the undisputed market leader with these five core competencies : bias for action customer focus teamwork drive for results and commitment to excellence.

Position Overview :

This position involves re-reviewing processed events and assessing the accuracy of the action taken by the previous processors with an intention to improve throughput to the client and the accuracy of that volume in alignment with the clients documented guidelines. Requires strong attention to detail an ability to identify document and correct errors when appropriate an ability to monitor for anomalies and trends and an ability to review findings through facilitated calls with key stakeholders . This position reports within the Operations team and will report to the Event Processing Supervisor.

Essential Responsibilities :

• Perform quality checks on open and closed events against established manuals / quality assurance instruments and standards on any active Business Operating Systems or Processing Platforms.
• Update and document errors through reporting related to findings related to QA metrics.
• Process escalated queues when needed and record any errors present.
• Participate in employee communication sessions for updates to manuals / laws / software.
• Other office / clerical duties as assigned

Qualifications :

Verra Mobility Values

An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values :

With your explicit consent which you provided as part of the application process we will retain candidate personal data solely for the business purpose for which it was no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice

Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.

Required Experience :

IC

Key Skills

Invoicing,Information Technology Sales,IT Support,Audio Visual,Database Administration

Employment Type : Full Time

Experience : years

Vacancy : 1