Operations Process & Systems Lead

The Operations Process & Systems Lead will represent Synergy Operations on the D365 Operations project team as well as future enhancements by providing functional expertise and leadership. The role will report to the VP Operations. The position will be located in Wauconda, IL

Responsibilities

• Process Analysis & Improvement : Work closely with operations teams to understand current business processes, identify inefficiencies, and propose technology / process-driven improvements.
• System Implementation & Support : Lead and support the implementation and enhancement of manufacturing-related systems, including ERP, MES, SCM, and PLM solutions. Ensure systems are aligned with business needs and improve overall operations.
• Requirements Gathering : Collaborate with stakeholders to elicit and document business requirements for new systems or changes to existing ones. Translate these requirements into functional and technical specifications.
• Data Analysis & Reporting : Work with manufacturing data, performing detailed analysis to support decision-making processes. Develop reports and dashboards that provide actionable insights into production performance, inventory, and supply chain metrics.
• Project Management : Lead and manage small to medium-sized IT projects related to manufacturing operations. Develop project plans, track progress, and ensure timely delivery of key milestones.
• User Training & Support : Provide training and technical support to end-users on manufacturing systems. Assist in troubleshooting issues, ensuring smooth daily operations, and minimizing downtime.
• Cross-functional Collaboration : Liaise between IT, manufacturing, engineering, and supply chain teams to ensure alignment on systems and processes that support operational goals.
• Compliance & Documentation : Ensure that systems and processes adhere to regulatory requirements, quality standards, and company policies. Maintain proper documentation of system configurations, business processes, and training materials.

Skills and Requirements

Preferred Qualifications

Salary range : $ 107,437.95 - $161,156.93

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

For more information on our benefits click here.