Job Description :
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Operations Manager Global Freight Forwarding
Operations Manager Lead & Innovate in Global Freight Forwarding
Location : Chicago
Salary : $75K - $120K Base + Top-Tier Benefits
Are you an experienced logistics leader looking to take your career to the next level?
- Thrive in fast-paced international freight forwarding environments
- Join a global industry leader and drive operational excellence in Air & Ocean Freight
What s in It for You?
Competitive Salary : $75K - $120K base (DOE) + performance-based incentivesOutstanding Benefits : 401K, Health, Dental, Vision, Life Insurance, PTO, Car AllowanceLeadership Role : Lead and shape import / export operations for a top-tier global logistics providerCareer Growth : Opportunity to work with a high-performing international networkMake an Impact : Standardize processes, optimize performance, and drive operational successAbout the Company
Our client is a global leader in logistics and supply chain management, providing comprehensive freight forwarding solutions across international borders. With state-of-the-art technology, a vast network, and industry-leading expertise, they ensure seamless, efficient, and cost-effective transportation worldwide.
Your Role : Operations Manager
As an Operations Manager, you will oversee and optimize import / export functions, including ocean, air, and customs brokerage activities. Your leadership will be crucial in streamlining operations, improving process flows, and managing back-office teams to ensure top-tier performance.
Key Responsibilities :
Lead and oversee international air and ocean import / export operationsManage and train staff to ensure high efficiency and complianceStandardize operating procedures and performance metrics to optimize workflowsSupport back-office operations teams to ensure smooth executionEnhance customs brokerage processes and maintain regulatory complianceStrengthen relationships with domestic transportation carriers, ports, and rail networksInterface with clients to support business growth and retentionWhat We re Looking For :
10+ years of experience in international freight forwarding (Air & Ocean)Deep knowledge of customs brokerage, import / export compliance, and global trade logisticsProven leadership skills with experience in staff management, training, and operational oversightStrong industry connections and knowledge of U.S. transportation markets (rail, ports, carriers)Tech-savvy with experience in Microsoft Excel, Access, Word, PowerPoint, and OutlookExcellent communication and customer service skills for client and stakeholder engagementDetail-oriented, strong problem-solving skills, and a process improvement mindsetWhy You Should Apply
Work for a global industry leader with a strong market presenceCompetitive salary and full benefits package for financial stability and growthExciting leadership role with direct impact on operations and process improvementsCareer advancement opportunities within a fast-paced, expanding organization