Crisis Intervention Specialist (On Call)

Crisis Intervention Specialist (On Call)

At Candeo we are looking for team members who can serve as a vital resource to the Crisis management Team by responding to client emergencies, someone that can support clients in crisis while providing training and support to new and existing staff. Applicants must reside in the Des Moines Metro area to ensure they can promptly respond to emergencies.

Candeo is a non-profit that is focused on helping, supporting, and teaching people to live their best lives. We are committed to nurture an inclusive culture and a learning-based work environment to our employees.

Job Types : PRN / Casual

Shifts :

Available On call hours - Weekends - 6AM-2PM & 2PM -12 AM (one shift on 2 weekends per month), Weekdays- 4 : 30PM-12 AM (one shift per week)

Essential Job Functions

• Demonstrates knowledge, understanding and implementation of the client's Life Plan / Success Plan, in accordance with client's preferences.
• Follows established safety practices and procedures to ensure a safe and healthy environment for clients and the organization.
• Works effectively within a team to enhance service delivery while respecting the right to privacy of the client, and confidentiality requirements of Candeo.
• Uses initiative to think creatively, learn and grow, while following through with the challenges of the position.
• Models and uses good decision-making skills and accesses appropriate resources to assist in developing quality services for clients.
• Acts as an on-call resource to the CAPS Team by responding to client emergencies as required
• Ability to maintain on-call schedule including one evening per week and one shift for two weekends per month, with adjustments as needed to fill the schedule with absences and time off for other team members.
• Conducts on-site debriefs with staff who have been involved with a crisis.
• In conjunction with the CAPS Team, supports clients in crisis while providing training and support to new and existing staff
• Performs administrative duties including reviews of, crisis plans, attending CAPS meetings and / or training new staff
• Regular involvement with MOD, Managers, Law enforcement and Mobile Crisis Unit.
• Solicits the priorities and preferences of clients and communicates those to the team as needed to enhance service delivery.
• Attends organizational and client-specific training and provides documentation of certifications required for employment with Candeo
• Complies with documentation policies by submitting accurate and timely paperwork, including progress notes, CAPS Response forms within 24 hours, timesheets, expense logs and other required reports.
• Maintains documentation of services provided that clearly and legibly reflects the client's goals, staff intervention and support, client response and progress made.

Requirements

Education / Training / License / Certification requirements :

Skills & Proficiency Required

Candeo is an Equal Employment Opportunity employer and welcomes applications from diverse candidates.

J-18808-Ljbffr