Spanish Speaking Customer Service for Renewable Energy industry

Spanish Speaking Customer Service Representative

Patrique Mercier Recruitment is excited to announce an excellent opportunity for a Spanish Speaking Customer Service Representative in the renewable energy industry. We specialize in diverse sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. At Patrique Mercier Recruitment, we pride ourselves not only on matching skilled candidates with the right employers but also on empowering individuals to pursue fulfilling careers in new geographies. We understand the importance of communication, especially within the growing sector of renewable energy, where customer service plays a critical role in ensuring customer satisfaction and promoting sustainable practices. We are seeking enthusiastic individuals fluent in Spanish to assist clients in their journey towards adopting renewable energy solutions. If you are passionate about customer service and want to make a positive impact in this vital industry, we encourage you to apply and join our global network of professionals.

Responsibilities

• Provide exceptional customer service support to Spanish-speaking clients in the renewable energy sector.
• Handle incoming inquiries via phone, email, and chat while maintaining a positive demeanor.
• Assist customers in understanding renewable energy products and services available to them.
• Resolve customer issues and complaints efficiently while ensuring a high level of customer satisfaction.
• Document and track customer interactions accurately in the CRM system.
• Conduct follow-up communications with clients to ensure their needs are met and to solicit feedback.
• Collaborate with team members and other departments to enhance service delivery and improve customer experience.