Job Description
Job Description
JobID : 50732
Job Details : Customer Support Representative
Prestige Staffing is currently searching for a strong customer-service minded Client Services Representative in Marietta, Georgia. Successful candidates will have a call center background with knowledge of healthcare terminology. Hours will range from 8 : 30a-5 : 00pm and pay will be around $23-28 / hr. This is a full-time permanent position.
Essential Responsibilities
- Provides front-line service to sales reps and customers; provides answers to basic product questions, documentation of potential complaints and comments as well problem resolution.
- Receives and processes sales orders from field sales reps
- Handles returns and defective merchandise by determining proper course of action and implementing action
- Monitors replacement orders and contacts customers for timely return.
- Processes orders from entry into the computer system through invoicing.
- Maintains customer files.
Required Education and Experience
High school diploma or equivalent required, bachelor’s degree preferred.Minimum 3+ years’ experience within customer service.Healthcare experience strongly preferred.Excellent communications skills, both verbal and written, required; must communicate well on the telephone.Exceptional computer skills required.Must be well organized, have a high detail orientation and be flexible in performing daily duties.#ZR-PRO