Talent.com
Encore Canada
Event Technician, Audio Visual - Gaylord, National Harbor, MDEncore Canada • Oxon Hill-Glassmanor, MD
Event Technician, Audio Visual - Gaylord, National Harbor, MD

Event Technician, Audio Visual - Gaylord, National Harbor, MD

Encore Canada • Oxon Hill-Glassmanor, MD
30+ days ago
Job type
  • Full-time
Job description

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

• Strives to exceed the expectations and needs of internal and external customers.

• Maintains a positive relationship with all clients through effective communication.

• Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.

• Monitors events and checks in on customers throughout the day.

• Understands and fosters the hotel/client relationship.

Technical Ability

• Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.

• Handles equipment challenges and changes in a timely and professional manner.

Systems Knowledge

• Understands company processes, follows procedures and completes systems entry and paperwork accurately.

• Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.

• Increases revenue by utilizing floor up-selling techniques.

• Works with clients to finalize invoices.

• Completes order entries in Navigator, as needed.

Job Qualifications

• High School Diploma required. Associate’s degree is preferred.

• 1 year of customer service or hospitality experience is preferred.

• 1 year of audio visual experience or equivalent in educational environment is preferred.

• A valid driver’s license is required for team members that may operate Company vehicles.

• Additional DOT requirement may need to be met if applicable.

Competencies

• Ownership

• Hospitality

•Professionalism

•Responsiveness

• Safety Conscious

• Action Oriented

• Tech Savvy

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Create a job alert for this search

Event Technician, Audio Visual - Gaylord, National Harbor, MD • Oxon Hill-Glassmanor, MD

Similar jobs

Audio Technician

Red CarrotAlexandria, VA, US
Full-time
Quick Apply

Audio Technician Location: Currently Washington, DC (On-Site) **Location will move to Alexandria, VA** Travel: Flexibility in working hours, including occasional evenings and weekends, based on pro... Show more

Speech Therapist

Powerback RehabilitationNewburg, Maryland, US
Full-time +1

At Powerback, we're on a mission to improve lives.As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential t... Show more

 • Promoted • New!

Audio Visual Lead Technician

HireSparks AV RecruitingWashington, DC, us
Full-time
Quick Apply

Come join a 50-year-old integration firm that is the go-to provider for some of the most prestigious museums in the United States, with projects located primarily in the greater Washington, D.Texas... Show more

OB GYN | Near Columbus | 6 Weeks PTO and 75K Sign On

Jackson Physician SearchMount Vernon, US
Full-time

Join three other OB GYNs in this collegial group.Busy mix of OB and GYN services.Market competitive guaranteed base.Community: Enjoy living in this quaint family friendly community just 40 miles fr... Show more

 • Promoted

Technical Director

VIVA CreativeRockville, MD, United States
Full-time

Get AI-powered advice on this job and more exclusive features.Corporate Event/Theatrical Technical Directo.This role is responsible for all production technologies, including lighting, sound, video... Show more

 • Promoted

CT Technician

Careers Integrated Resources IncWashington, DC, US
$12.00 hourly
Full-time

Job Title: CT Technician Location: Washington, DC Duration: 3 months (possible extension) Schedule: Nights | 3×12-hour shifts The Payrate Information: Overall Weekly Pay: $2,400.W2 Hourly Pay Rate:... Show more

 • Promoted

Sunday Production Technician

King's Church IncWashington, DC, United States
Part-time

King's Church is seeking a skilled and reliable Sunday Production Technician to oversee and execute all audio and visual elements for our weekly worship service.This is a contract, part-time role (... Show more

 • Promoted

Travel CT Tech - $2544.92 / Week

Host HealthcareAlexandria, VA, US
Full-time

Host Healthcare is seeking an experienced CT Tech for an exciting Travel Allied job in Alexandria, VA.Shift: Inquire Start Date: 06/02/2026 Duration: 13 weeks Pay: $2544.At Host Healthcare, we are ... Show more

 • Promoted

H40/60 FSR and Tech Support Landing Page

Bowhead / UIC Technical ServicesDahlgren, Virginia, US
Full-time

Overview H40/60 FSR and Tech Support Landing Page (H40/60-2025-22405): Bowhead is seeking to network with individuals to join our team for our proposal effort to provide configuration management (C... Show more

 • Promoted

Hotel Audio Visual Event Technician

Markey'sWashington DC, US
Full-time +1
Quick Apply

Markey's, a multi-state leading provider of creative audio-visual services, is seeking Part-Time as Needed (PRN) Hotel Technicians to add to our expanding team in Washington, DC.Also responsible fo... Show more

Travel Sterile Processing Technician - $1297.68 / Week

Cynet HealthClinton, MD, US
Full-time

Cynet Health is seeking an experienced Sterile Processing Technician for an exciting Travel Allied job in Clinton, MD.Shift: 5x8 hr nights Start Date: 06/22/2026 Duration: 13 weeks Pay: $1297.Ranke... Show more

 • Promoted

TRAVEL Allied Health Professional | IR Tech | Interventional Radiology | 13 Wk. Contract | Richmond,

Wise Medical StaffingWelcome, MD, United States
Full-time

TRAVEL Allied Health Professional | IR Tech | Interventional Radiology | 13 Wk.Assignment Type: Travel Contract.Specialty: Interventional Radiology.Employment Status: W2 Employee.Estimated Weekly G... Show more

 • Promoted

Give the Gift of Life – Surrogates Needed, Earn Up to $115,000!

Giving Tree SurrogacyDahlgren, VA, US
Full-time +1

We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate.In this role, you will be instrumental in supporting indi... Show more

 • Promoted

Audio Technician

Edge Media Group LLCHyattsville, Maryland, United States
$18.00 hourly
Part-time
Quick Apply

Edge Media DC provides video production services to businesses, non-profits, and government agencies within the DC, Maryland, and Virginia area.Our service categories include content creation, live... Show more

Event Production Support Specialist

KeenLogicWashington, DC, US
Full-time +1
Quick Apply

Event Production Specialist  KeenLogic is seeking an Event Production Specialist to support one of our government programs.This position provides direct audiovisual (AV) and broadcast producti... Show more

Travel Sterile Processing Technician - $1061.95 / Week

FlexCareClinton, MD, US
Full-time

FlexCare is seeking an experienced Sterile Processing Technician for an exciting Travel Allied job in Clinton, MD.Shift: 5x8 hr nights Start Date: 06/22/2026 Duration: 13 weeks Pay: $1061.Acute Car... Show more

 • Promoted

Restaurant Delivery - Sign Up in Minutes

DoorDashColonial Beach, VA, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

Director, Event Programming and Experience Design

ArgentumWashington, DC, US
Full-time

ARGENTUM  is the leading national trade association serving companies that own, operate, and support professionally managed senior living communities in the United States.Our staff thrives on servi... Show more

 • Promoted

Audio Visual Technician

ProKatchersWashington, DC, US
Full-time

Job Title : Audio Visual Technician Location : Washington, D.Onsite) Duration : 6 Months Job Description : AV & Desktop Support Specialist (Tier 2) Provide day-to-day support for audio-visual (AV/V... Show more

 • Promoted

Travel Surgical Tech - $2,086 per week in Clinton, MD

AlliedTravelCareersClinton, MD, US
$2,086.00 weekly
Full-time

AlliedTravelCareers is working with TRS Healthcare to find a qualified Surg Tech in Clinton, Maryland, 20735!.TRS Healthcare is seeking an experienced OR - Operating Room Surgical Tech First Assist... Show more