PUBLIC SERVICES REGIONAL DIRECTOR - EAST

Description

Public Services Regional Director - East  - (Non-Bargaining Unit) Pay Grade 8 - $90,275

Hours : Full-time (37.5 hours per week) Location : EAST Campus

POSITION OPEN UNTIL FILLED

Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge

The successful applicant will be a self-directed professional with a strong work ethic, a collaborative work style, and the skill set to thrive in a welcoming service environment for patron and staff.

Job Summary : This position is responsible for providing leadership and managing the day to day activities for a region of branch libraries (East or West) and ensuring that quality services are delivered to the public.

Qualifications : Master’s degree in Library Sciences. Additional Master’s degree preferred.

Experience :

• Three years’ post-MLS management experience, preferably in a large, complex urban setting. Three-to-five years experience supervising staff, preferably in a union environment.

Technical Expertise :

1.       Knowledge of library theory, standards and best practices. General principles and objectives of information technology systems and programs.

2.       Accomplish goals and tasks through others by delegation, follow-up and oversight. Leading a mid-sized organization or business unit is required.

3.       Experience working with all levels within an organization is required.

4.       Experience modifying and adapting existing programs, services, policies and processes to meet changing needs and expectations is required.

5.       Working with community leaders, public officials, and other community stakeholders is required.

6.       Experience managing budgets, resources and people is required. Governmental budgetary principles, practices and procedures preferred.

7.       Experience working with boards of directors / trustees is preferred.

8.       Experience in public library, public-sector, and a union environment is preferred.

9.       Proficiency in MS Office or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc., is preferred.

Essential Duties and Responsibilities :

Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to :

1. Responsible for the management of branch activities, services, quality, efficiency, and staffing for either the East or West region. Perform regular visits to branches and departments.

2. Demonstrate fiscal accountability for resources and the ability to achieve outcomes within allocated resources.

3. Supervise branch management staff in specified areas, including hiring, training, professional growth, performance management, productivity, quality, service, discipline and terminations.

4. Assist with managing day-to-day safety and security issues that involve your respective areas.

5. Collaborate with Human Resources and Public Services management staff on hiring and investigating performance management issues for respective areas.

6. Ensure branch managers cultivate effective community partnerships, promote the library’s mission, vision and values.

7. Attend programs and meetings that involve key community stakeholders and / or are intended to address key strategic initiatives or priorities.

8. Identify, analyze and resolve policy and procedural issues effectively and efficiently. Provide leadership to and communicate with branch managers to resolve problems and address issues.

9. Responsible for record and reporting systems.

10. Establish, implement and oversee policies and procedures in specific functional area.

11. Perform other duties as assigned.

To Apply; Internal applicants please apply on ESS. Please attach a current / updated resume and CV

POSITION OPEN UNTIL FILLED