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Call Center Representative 32 hours / week

Call Center Representative 32 hours / week

Emerson HospitalConcord, MA, United States
1 day ago
Job type
  • Part-time
Job description

Call Center Representative 32 hours / week

Job Ref : 32958

Category : Clerical & Administrative Support

Location :

133 Old Road to Nine Acre Corner,

Concord,

MA 01742

Department : Service Response Center

Schedule : Part Time

Shift : Variable Shifts

Hours : 9 : 30am-6 : 00pm, 7am-3 : 30pm, 6 : 00am-6 : 30pm, 6 : 00-4 : 30,

Pay Range : $18.00 - $22.00 per hour

Job Summary

Reporting to the Customer Service Supervisor, the position handles all inquiries from patients andmust be responded to in a courteous and timely manner.Responsible to workwith patients on various diets and assist them in a nutritious meal selection.

Minimum Qualifications

  • Education

HS Diploma; college degree preferred.

  • Experience

    • Minimum 1 year office / clerical experience in hospital and / or medical business office setting, including professional telephone skills.

  • Licensure and / or Certification

    • N / A

  • Skills

    • Working knowledge of the Meditech system.

  • Excellent communication and correspondence skills.
  • Excellent customer service skills.
  • Ability to read, write, and communicate in English.
  • Strong computer skills.
  • Ability to maintain confidential information.
  • Assist with patient meal selection
  • Work with patients on various diets
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    Call Center Representative • Concord, MA, United States

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