Call Center Representative - Bilingual

Salary Range :

• $16.00-$19.00 / Hour
• All Pay Rates are subject to Experience, License or Certification and Location
• Edward M.
• Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving Worcester, Framingham, Milford and the surrounding communities.  We are a thriving and growing organization, and our team is expanding across sites to support this growth.
• We are currently hiring a Call Center Representative based in Worcester MA.  This position will have you answering calls to the Health Center and determining what action must be taken to process the calls appropriately.
• Appropriate action includes scheduling the caller for a patient appointment, accurately writing a message to the patients’ providers, transferring calls to the appropriate extensions, assisting other employees, and providing the caller with general Health Center information.

As an employer of choice, our inclusive workplace environment fosters teamwork, accountability and respect and supports the growth and development of each employee.  We are an equal opportunity employer and embrace the richness of the diversity of our staff and community.  You are a good fit for our team if you’re passionate about helping people live healthier lives and enjoy working in a supportive, team-based environment.   Essential Functions :

Complete assigned tasks, including calling patients to complete the following :

Education and Experience :

One Saturday shift per month  Benefits :