A company is looking for a Payment Operations Specialist.
Key Responsibilities
Monitor payment queues, manage settlements, and trigger retries or reversals as needed
Conduct end-to-end reconciliation of transactions and resolve mismatches promptly
Analyze transaction data to optimize pricing and support strategic decision-making
Required Qualifications
3-5 years of experience in payment operations or fintech operations
Strong knowledge of banking and payment networks such as EFT, ACH, and wire transfers
Hands-on experience with investigating exceptions and failed transactions
Advanced proficiency in Excel or Google Sheets and familiarity with SQL or data query tools
Proven ability to analyze payment trends and support process improvements
Operation Specialist • Springfield, Massachusetts, United States