Technical Support (SB)

Why Blue Coding?

At Blue Coding, we specialize in hiring excellent developers and amazing people from all over Latin America and other parts of the world. For the past 11 years, we've helped cutting-edge companies in the United States and Canada build great development teams and develop great products. Large multinationals, digital agencies, Saas providers, and software consulting firms are just a few of our clients. Our team of over 150 engineers, project managers, QA, UX / UI designers, and many more is distributed in more than 10 countries across the Americas. We are a fully remote company working with a wide array of technologies, and we have expertise in every stage of the software development process.

Our team is highly connected, united, and culturally diverse, and our collaborators are involved in many initiatives around the world, from wildlife preservation to volunteering at local charities. We stand for honesty, fairness, respect, efficiency, hard work, and cooperation.

Important : This position is open exclusively to candidates currently living in New York City . Applications from candidates outside this location will not be considered.

What are we looking for?

In this opportunity, we are seeking an experienced Technical Support to collaborate with one of our US clients, which provides a virtual iMessage line directly in a business's CRM, which they can use to message their leads and clients.

If you are fully fluent in English, proactive, communicate well, enjoy solving problems, and have a strong attention to detail, this role might be a great fit for you. Our jobs are fully remote, and you will be integrated directly into the client's team, gaining valuable experience and forming meaningful connections.

What's unique about this job?

The working hours are 8 hours per day, 3-5 days per week (up to you how much you want to work but minimum 3 days per week).

Here are some of the exciting day-to-day challenges you will face in this role :

• The setup of new hardware
• Maintenance of existing hardware
• Incidence response when software or hardware problems arise
• Mitigation of issues as prescribed by the client's documented processes

You will shine if you have :

Here are some of the perks we offer you :

Ready to learn more? Apply below!