Care Manager

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Care Manager

We are looking for a Care Manager to join the Chronic Care Management team within our Product Management division. In this role, the Care Manager will work in a remote capacity to serve as an extension of the provider practice by supporting patients in between provider visits.

This individual will support patients in adhering to their personalized care plan through patient education, care coordination, motivational interviewing, and health coaching.

Come join a team that’s working to bring care management services to patients with high-risk chronic conditions on behalf of our customers!

Job Responsibilities

Provide care management services to a panel of patients

Educate patients on their chronic conditions, self-management skills and goal setting. Chronic conditions include Diabetes, CHF, COPD / Asthma, Hypertension, CAD, Ischemic Heart Disease, Anxiety, Depression.

Implement and update the Plan of Care by reviewing their goals, medications, upcoming appointments, care gaps, biometrics, and vital signs

Utilize Motivational Interviewing or other behavior change techniques to coach and assist the patient with self-management.

Conduct Transitional Care Management activities to high-risk patients discharged from the hospital and the ER to reduce unnecessary readmissions, Activities include medication reconciliation, medication adherence, identifying and addressing barriers, encouraging follow-up care, and how and when to seek appropriate level of care.

Document amount of time spent while updating patient progress and clinical notes in the athenaOne electronic health record

Typical Qualifications

Licensed Practical Nurse required.

1+ years of experience required

Experience working in a care team environment

Prior healthcare experience serving chronically ill patients

Telephonic case management or care coordination experience

Medicare or working with the Medicare population preferred

Excellent written communication skills

Motivational Interviewing or other behavior change communication techniques preferred

Knowledge of medical terminology

About athenahealth

Here’s ourvision : To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

What’s unique about our locations?

From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams.

Our10offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together.

Our company culture might be our best feature.

We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare : It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.

Our vibrant and talented employees orathenistas, as we call ourselves spark the innovation and passion needed to accomplishour goal.

We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.

Our size makes a difference, too : We are small enoughthatyourindividual contributionswill stand out butlarge enoughto grow your career with ourresources and established business stability.

Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future.

As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.

What can we do for you?

Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces some offices even welcome dogs.

In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons.

And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued.

We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time.

With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

athenahealth is committed to a policy of equal employment opportunity that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process.

If you are unable to access or use this online application process and need an alternative method for applying, please contact us at