DIRECTOR OF SUBWAY OUTREACH CONTRACT

Director Of Subway Outreach Contract

Applicants must be permanent in the Administrative Director of Social Services Civil Service Title or be permanent in a comparable title eligible for 6.1.9 Title Change or be reachable with the score of 100 on the Open Competitive Administrative Director of Social Services Exam (# 1121). The Street Homeless Solutions (SHS) Division runs a continuum of programs that help move street homeless clients from the street and into transitional and permanent housing. The programs include Outreach, Safe Haven, Stabilization Beds and Drop-In programs. The program contracts outreach providers in New York City in every borough and within the subway system. The Joint Command Center (JCC), a unit within the division, conducts interagency rapid outreach deployment from a central location using precision mapping, client information, and rapid response to incoming notifications. This initiative partners existing homeless response and prevention programs with a series of new initiatives that have been designed to better identify, engage, and transition homeless New Yorkers to appropriate services and, ultimately, permanent housing.

The Department of Homeless Services is recruiting for one (1) Administrative Director of Social Services-NMII, who will :

• Lead and represent DHS in inter / intra agency meetings including roundtables, task forces and steering committees.
• Supervise subordinate staff
• Oversee contracted outreach teams including, but not limited to Ride-a-Longs, Monitoring Instruments, contract compliance oversight actions, performance targets monitoring, corrective action plan implementation.
• Troubleshoot technical issues related to outreach including but not limited to, assisting with connections to placements, StreetSmart access, 9.58 monitoring, mandated reporting.
• Lead and develop outreach initiatives to address homelessness, collaborating with local organizations, government agencies, and community stakeholders.
• Implement data-driven strategies to assess the needs, track program outcomes, and continuously improve outreach efforts.
• Monitor program effectiveness, regularly reporting on key performance indicators and recommending adjustments to enhance outcomes.

Work Location : 260 11th Ave, 6th Floor, NY, NY Hours / Schedule : (1) Monday Friday 9AM-5PM Administrative Director of Soc - 1005C

Qualifications :

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or 2. Education and / or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.