Dogtopia General Manager

Dogtopia General Manager

Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual to lead our team as General Manager. This is a role for someone with a Management and Operations background who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!

Who We Are

RBDH is a multi-unit Dogtopia Franchisee throughout the East Coast.

We currently operate a portfolio of 31+ doggie daycares from Boston to Raleigh, with an aggressive growth plan to double our store count over the next 24 months. Our HQ, conveniently located in Shelton CT.

Our passion for pups shines through everything we do, from playtime at our Dogtopia daycares to tail wags in our home office. When you join our pack, be prepared for non-stop puppy love. We start each day fueled by our devotion to four-legged friends. Our goal? Giving every furry friend the most exciting day ever! That means creating an action-packed wonderland of play and affection. But it's not just about the dogs. We care for our two-legged partners too! Our days are filled with boundless energy and new adventures. We want this to be a place where you can flourish. A place where you're inspired to learn and grow. With over 600 team members and 34 daycares up and down the East Coast, the tails are always wagging. We share our puppy passion through our non-profit Dogtopia Foundation, sponsoring service dogs for veterans, therapy dogs for students, and employment initiatives for adults with autism.

If you live for wet noses and wagging tails, then unleash your inner pup person with us! Help spread the dog love and be the best furry friend you can be.

Benefits

Full-Time Includes : Flexible Schedule, Employee Discount, Medical, Dental, Vision, Pet Insurance, Short Term Disability, Accident Insurance, Hospital Indemnity Insurance, Critical Illness Insurance as well as Paid Time Off, Sick Time, Referral Program and a Rewards Program!

Customer Service and Presentation :

As the General Manager, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers.

• Maintains a neat and organized Front Desk team and area at all times. This includes holding a team to professional clean dress.
• Sets the example for the team on the 3 S's (smile, story, and satisfaction) and holds them accountable to internal and external customer service standards.
• Keeps the team members engaged in their duties.
• Strive for high customer review ratings!
• ENJOY your team! GROW your team! And PLAY to your fullest potential

Financial Administrative :

Team Management :

Details :