Assistant Director of Rooms

Assistant Director Of Operations

Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent. At Hyatt, we believe our guest select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Assistant Director of Operations will be assisting in the oversight of the entire Rooms Division and multiple Outlets. Duties may also include training, staff development and scheduling.

Duties Include :

• Responsible for short and long term planning and the management of the hotel outlet operations in the front and back of the house
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Direct the implementation of the payroll, reports, forecasts, inventory and budget for outlet operations
• Coordinate outlet operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and employee satisfaction
• Exercise quality control for both food and beverage
• Maintain Hyatt standards of service and ensure their implementation
• Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt corporate standards
• Coach and counsel employees to reflect Hyatt service standards and procedures

The salary range for this position is $106,800 - $136,200. This is the pay range for this position that Manchester Grand Hyatt San Diego reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including : paid holidays, vacation and sick leave, medical health care after 30 days of Full Time employment, paid FamilyBonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, complimentary parking and many more! All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications :

Primary Location : US-CA-San Diego

Organization : Grand Hyatt San Diego

Pay Basis : Yearly

Job Level : Full-time

Job : Hotel Operations

Req ID : SAN034301

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.