Urgent Hiring : Account Manager - Entry Level
Ethereal Consulting Inc.Fort Wayne, IN, US- Full-time
Forge Lasting Client Relationships and Grow into a Leadership Position in Fort Wayne! Join Ethereal Consulting as an Account Manager.
Ethereal Consulting , a leading force in customer acquisition that focuses on fostering leadership training and career growth, is in need of ambitious and customer-focused individuals to join our dynamic team as an Account Manager. This immersive role is perfect for aspiring professionals eager to master the art of client retention, strategic client support for Fortune 500 brands, and get their foot in the door as an account manager!
As an Account Manager, you will receive comprehensive, hands-on training in client relationship management, proactive customer success strategies, a diverse product portfolio, and effective conflict resolution. This program develops your interpersonal, problem-solving, and strategic communication skills, teaching you to confidently engage with existing clients, anticipate their needs, and ensure their continued satisfaction.
Key Responsibilities of the Account Manager
Receive hands-on training in account manager responsibilities and client relationship management, with a focus on post-sale support and retention for Frontier services.
Connect face-to-face with Frontier customers in Fort Wayne through community outreach and territory-based engagements.
As Account Manager, act as a dedicated point of contact for a portfolio of clients, building rapport and trust to ensure their ongoing satisfaction and loyalty.
Address and resolve customer concerns promptly, handling billing inquiries, service upgrades, and account manager responsibilities with effective solutions.
Empower customers by demonstrating how to maximize Frontier services and presenting new features or upgrades aligned with their needs.
Assist in the seamless onboarding of new clients, ensuring a positive initial experience and understanding of their services.
Uncover upsell, upgrade, and optimization opportunities to expand account value while aligning solutions with client objectives.
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