Assistant Manager, Maintenance & Repair Operations

Job Description

Job Description

Skip is looking for a highly skilled manager of leading an experienced, diverse team of scooter repair technicians, quality control, inventory, and facility specialists.

Skip's mission is to energize cities by making mobility accessible to everyone. We believe this requires designing every aspect of a micro-mobility network from the ground up. This includes custom vehicle hardware, the software-defined fleet management system, and ground operations for safety and recharging. Our success will make it easier for everyone to work, play, and connect in their communities.

What you’ll be expected to do :

• Maintain and sustain a respected working environment that is best-in-class, rewarding, and fun
• Work a flexible schedule, including early mornings, late evenings, and occasional weekends
• Report directly to the Maintenance & Repair Operations (MRO) Manager
• Be the leader of our repair operations team
• Optimize processes to increase daily repair output and warehouse efficiencies
• Manage 7 Team Leads, Inventory and Facility Managers as well as up to 20 technicians
• Track and analyze repair data to understand warehouse efficiency performance
• Collaborate with software and hardware engineering teams to resolve problems
• Plan throughput of the repair operation to ensure there are enough scooters to meet the daily demand
• Track key operational metrics and report them to the MRO Manager
• Help hire, train, and lead the the DC Operations Repair Team
• Report daily to management on status of repairs
• Work with Inventory Manager to ensure parts and equipment needs are met on the floor
• Order tools and supplies through the Facilities Manager
• Be proactive in raising awareness of potential safety issues

Qualifications :

What we're offering :

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.