Credit Manager - CuraScript SD - Lake Mary, Florida

Credit Manager

This role is aligned to CuraScript SD by Evernorth. Evernorth is the health services division of The Cigna Group, which provides a wide range of health and pharmacy services, including pharmacy benefit management, specialty pharmacy, and care solutions.

We are seeking a highly analytical and experienced Credit Manager to lead our credit evaluation and risk management processes. This role is pivotal in maintaining financial discipline, minimizing bad debt exposure, and supporting customer onboarding and retention through sound credit practices.

Key responsibilities include :

• Oversee credit risk assessments for new and existing accounts, including high-value lines.
• Manage credit application workflows and ensure compliance with internal policy guidelines.
• Collaborate with legal and finance teams to evaluate financial documentation and entity structures for creditworthiness.
• Maintain and enforce credit limits in accordance with CuraScript SD's approval matrix.
• Lead a team of 10-15 credit analysts and supervisors, providing mentorship and ensuring consistency in evaluations.
• Monitor portfolio risk and proactively flag exposure concerns across customer segments.
• Coordinate with collections and customer service teams to resolve credit holds and payment issues.
• Support audits and maintain documentation for internal and external review.
• Contribute to strategic initiatives including system upgrades, training programs, and process improvements.
• Present credit related research and recommendations to leadership.

Qualifications include :

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download / 5Mbps upload.

About Evernorth Health Services : Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.