Front Desk Supervisor

Job Description

Job Description

Description :

Life as a Front Desk Supervisor :

As a Front Desk Supervisor with Superhost Hospitality at [Hotel], you will be at the forefront of providing exceptional guest experiences and ensuring the seamless operation of our front desk services. Your key responsibilities include :

• Overseeing the daily operations of the front desk, ensuring efficient check-in / check-out processes.
• Leading and motivating the front desk team to deliver outstanding customer service.
• Handling guest inquiries, resolving issues promptly, and ensuring guest satisfaction.
• Collaborating with other departments to optimize overall hotel operations.
• Contributing to the development and implementation of front desk policies and procedures.

What We're Looking For :

We are seeking an individual with the following attributes :

Additional Requirements :

What to Expect in Your First Few Months :

In your initial phase, you will work closely with the Assistant General Manager and front desk team, gaining insights into the hotel's operations, culture, and standards. You'll actively contribute to the overall success of the hotel while participating in strategic planning and team development.

The Perks of Working for Us :

How to Apply :

Join our Superhost Hospitality team dedicated to delivering exceptional dining experiences. Submit your application online.

Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace.

About Superhost Hospitality :

People Focused. Performance Driven.

With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. Our portfolio of dynamic assets, associated with industry-leading brands, prioritizes unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance.

Requirements :