Program Manager

Program Manager

Reporting directly to the Program Director, as a member of the Program and Service team, the Program Manager (PM) plays a critical role overseeing successful implementation of City Year Los Angeles' school-based service model. In this role, the PM manages a team of 10-18 City Year AmeriCorps members at their designated school(s), where they spend the majority of the work week. The PM is an effective talent developer who will lead AmeriCorps members to have a successful and rewarding year of service through civic engagement and a citizenship development curriculum. The PM develops and manages partnerships with the school administration and personnel to ensure the necessary conditions and resources are in place for AmeriCorps members to deliver attendance, behavior, and course performance interventions for students throughout the school day. The PM also works with school staff and AmeriCorps members to implement after-school programming. City Year values and continuously works to build an equitable and inclusive culture where people with diverse lived experiences feel they belong.

Responsibilities

People and Partnership Management

• AmeriCorps Member Management : Build and maintain strong relationships with ACMs by creating an environment of open and honest two-way communication; provide both positive and constructive feedback and coaching to support ACM professional development in the civic leadership competencies; Ensure the professional accountability of all team members, including Team Leaders (TL), through ongoing one-on-one check-ins, formal performance reviews, and consistent implementation of the professional accountability system.
• Team Leader Management : Effectively manage and leverage Team Leader experience to support service delivery; engage school administrators and partner teachers; coach and provide feedback for TL professional development.
• School Partner Management : Build strong and sustainable partnerships with all school-based stakeholders, including parent councils; Program Manager ensures that Whole School Whole Child (WSWC) platforms are understood and implemented; reinforce commitment to shared goals with school leaders and deliver on City Year's contributions.
• External Partnership Management : Identify leaders and resources in the community to develop partnerships that support the ability of the team to implement its school-based and community-based service objectives; support City Year Development department in securing and engaging team sponsors.

AmeriCorps Member Experience

Program Fidelity

Key Competencies :

Qualifications :

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.

Employment at City Year is at-will.

City Year does not sponsor work authorization visas.